Elekta Partners with Gray to Streamline Oncology Appointment Scheduling for Enhanced Patient Care
Elekta, a well-known leader in radiation oncology solutions, has recently forged a strategic partnership with Gray Oncology Solutions, a technology company based in Montréal. This collaboration is set to introduce the innovative Care Orchestration Platform—GrayOS— to Elekta's ONE OIS customers, aiming to optimize the scheduling of oncology appointments across North America.
The main goal of this partnership is to address the persistent challenges of scheduling inefficiencies in cancer care settings. As André Diamant, CEO of Gray, pointed out, delays and inefficiencies in scheduling not only detrimentally affect patient experiences but also add significant strain on administrative personnel tasked with managing these logistics. The introduction of GrayOS promises to alleviate these challenges by automating and optimizing scheduling, allowing clinics to efficiently manage patient appointments based on pre-defined criteria.
With access to effective scheduling tools, clinics utilizing GrayOS can expect to see a substantial increase in their operational efficiency. By simplifying the scheduling process, healthcare providers will be able to maximize their treatment capacity, ensuring that patients receive timely appointments that are crucial to their care.
Chad Poulliotte, Vice President and Head of Software Solutions for Elekta in the Americas, expressed enthusiasm for this collaboration, emphasizing how GrayOS serves as an ideal complement to Elekta's existing systems. He noted that this tool not only allows for better resource balancing but also saves time for staff, ultimately enhancing the clinic's capacity to care for patients promptly.
Artificial Intelligence (AI) and data science are at the heart of GrayOS. This technology has already demonstrated impressive outcomes in improving the efficiency of cancer care operations across Canada and the United States. Clinics that have integrated GrayOS have reported noteworthy benefits, including an 80 percent reduction in scheduling time and a significant cut in training time required for administrative staff. Furthermore, facilities have also seen improvements in staff morale and have effectively increased patient treatment capacity by 5 to 10 percent while utilizing the same resources.
One shining example of this collaboration can be seen at The Ottawa Hospital in Ontario, where GrayOS has been deployed across two radiation oncology facilities. Melissa Diffey, Manager of the Radiation Medicine Program there, remarked on the positive impact of the platform, stating, "The wait times are the best we've seen in a decade. Our team feels less stressed knowing that every patient that needs scheduling has been accounted for."
The hospital's metrics indicate a remarkable 17 percent rise in treatment rates within the targeted timelines stipulated by Cancer Care Ontario. Moreover, they have experienced a dramatic 58 percent decrease in both administrative wait times and the duration needed to schedule new patient appointments. They also report a 42 percent drop in the backlog of scheduling requests, showcasing the effectiveness of leveraging technology to streamline operations.
Gray is dedicated to transforming the way patient-centered care is delivered by simplifying the operational complexities faced by healthcare teams. Founded by experts in medical physics and academia, Gray combines clinical operational knowledge with advanced data science and systems engineering to enhance coordination in healthcare delivery. GrayOS is specifically designed for intricate care environments, such as those encountered in radiotherapy, systemic therapy, and more, ensuring that facilities worldwide can provide efficient care while minimizing unnecessary operational burdens.
Through this partnership, Elekta and Gray are poised to set a new standard in oncology care, enabling clinics to operate more effectively and improving the experience for patients and staff alike. As they continue to refine and optimize their solutions, the future looks promising for enhanced patient care in the oncology sector.
The main goal of this partnership is to address the persistent challenges of scheduling inefficiencies in cancer care settings. As André Diamant, CEO of Gray, pointed out, delays and inefficiencies in scheduling not only detrimentally affect patient experiences but also add significant strain on administrative personnel tasked with managing these logistics. The introduction of GrayOS promises to alleviate these challenges by automating and optimizing scheduling, allowing clinics to efficiently manage patient appointments based on pre-defined criteria.
With access to effective scheduling tools, clinics utilizing GrayOS can expect to see a substantial increase in their operational efficiency. By simplifying the scheduling process, healthcare providers will be able to maximize their treatment capacity, ensuring that patients receive timely appointments that are crucial to their care.
Chad Poulliotte, Vice President and Head of Software Solutions for Elekta in the Americas, expressed enthusiasm for this collaboration, emphasizing how GrayOS serves as an ideal complement to Elekta's existing systems. He noted that this tool not only allows for better resource balancing but also saves time for staff, ultimately enhancing the clinic's capacity to care for patients promptly.
Artificial Intelligence (AI) and data science are at the heart of GrayOS. This technology has already demonstrated impressive outcomes in improving the efficiency of cancer care operations across Canada and the United States. Clinics that have integrated GrayOS have reported noteworthy benefits, including an 80 percent reduction in scheduling time and a significant cut in training time required for administrative staff. Furthermore, facilities have also seen improvements in staff morale and have effectively increased patient treatment capacity by 5 to 10 percent while utilizing the same resources.
One shining example of this collaboration can be seen at The Ottawa Hospital in Ontario, where GrayOS has been deployed across two radiation oncology facilities. Melissa Diffey, Manager of the Radiation Medicine Program there, remarked on the positive impact of the platform, stating, "The wait times are the best we've seen in a decade. Our team feels less stressed knowing that every patient that needs scheduling has been accounted for."
The hospital's metrics indicate a remarkable 17 percent rise in treatment rates within the targeted timelines stipulated by Cancer Care Ontario. Moreover, they have experienced a dramatic 58 percent decrease in both administrative wait times and the duration needed to schedule new patient appointments. They also report a 42 percent drop in the backlog of scheduling requests, showcasing the effectiveness of leveraging technology to streamline operations.
Gray is dedicated to transforming the way patient-centered care is delivered by simplifying the operational complexities faced by healthcare teams. Founded by experts in medical physics and academia, Gray combines clinical operational knowledge with advanced data science and systems engineering to enhance coordination in healthcare delivery. GrayOS is specifically designed for intricate care environments, such as those encountered in radiotherapy, systemic therapy, and more, ensuring that facilities worldwide can provide efficient care while minimizing unnecessary operational burdens.
Through this partnership, Elekta and Gray are poised to set a new standard in oncology care, enabling clinics to operate more effectively and improving the experience for patients and staff alike. As they continue to refine and optimize their solutions, the future looks promising for enhanced patient care in the oncology sector.
Topics Health）
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