#United States #Atlanta #Home Services #Grove Mountain #Mike Bornhorst

In a significant move toward strengthening its foothold in the home services industry, Grove Mountain Partners has officially launched Team First Home Services, LLC, establishing itself as a dedicated platform geared toward residential service solutions, specifically within plumbing, sewer, and related areas. With a headquarters in Atlanta, this private equity firm is making waves by committing to local businesses and prioritizing a people-centric approach, promising to elevate service standards in the sector.

At the helm of this new initiative is Mike Bornhorst, an industry veteran whose previous roles include leadership positions at renowned corporations such as ADT, Culligan, DirectBuy, and Citrin. Bornhorst's extensive experience and proven ability to scale home service businesses make him the ideal choice for CEO of Team First. His vision for the platform rests on building partnerships with outstanding local home services enterprises across key markets, reflecting his belief in the plumbing sector as a robust and essential area of home services.

"Plumbing is an essential, resilient sector and represents one of the most attractive areas within home services," said Bornhorst. Highlighting the firm’s ethos, he emphasized the commitment to a 'people-first' approach, focusing on investing in technicians, supporting business owners, and delivering stellar service to homeowners. Gold-standard customer service and employee welfare are positioned at the forefront of Team First's business philosophy.

Team First has kicked off its operations with strategic partnerships, already aligning itself with established companies known for their exceptional service and technical expertise. Among the initial partners are Biagi Plumbing in Lake Forest, Illinois; Mainline Plumbing, AC & Electric in Pompano Beach, Florida; and Halls Rooter Plumbing in Midland, Texas. Each of these businesses is recognized in their respective markets for high integrity, reliability, and a strong commitment to customer satisfaction.

Michael Bornhorst’s new venture is not just about expanding the reach of home services; it's a commitment to enhancing the quality and integrity of service provided to customers. As the industry continues to face challenges, initiatives that focus not only on efficiency and scale but also on the empowerment of employees can distinguish leaders from followers.

"Biagi Plumbing has earned the trust of homeowners across the North Shore with a commitment to quality service and professionalism," mentioned Stephen Fraser, the Chairman of Team First Home Services and a Partner at Grove Mountain Partners. Fraser also praised Mainline and Halls, remarking on their shared values—prioritizing customer care and prioritizing the development of their technicians.

The launch of Team First Home Services signals an ambitious intent, not just to make a mark in plumbing but to set new standards in the overall home services sector. The choice of partners underscores a strategic approach focused on securing strong local teams that embody a culture rooted in customer satisfaction and employee welfare. Together, these initial partnerships will serve as the bedrock upon which Team First aims to develop a leading service platform, setting the stage for growth and success in the coming years.

Grove Mountain Partners and Bornhorst are poised to change the landscape of home services, and with emphasis on quality, trust, and technician support, Team First is well-positioned to achieve its ambitious goals. For more information about the new venture, you can visit TeamFirstHomeServices.com.