#Japan #Tokyo #Will Group #Job Matching #Konewaku

Konewaku: The New Job Portal Tailored for Call Centers and Office Work

On September 25, 2023, Will Group's staffing subsidiary, Will of Work, launched Konewaku, a job portal designed specifically for careers in call centers and office work. This user-friendly platform is aimed at improving job seekers' experiences through precise job matching and diverse features.

Key Features of Konewaku

1. Specialization in Call Center and Office Work

Konewaku distinguishes itself by focusing solely on the call center and office work job sectors. It boasts a plethora of job listings, including openings from reputable companies. This specialization ensures a depth of insight and knowledge that benefits job seekers, enabling them to find positions that align closely with their skills and preferences.

2. Enhanced Job Search Functions

The portal introduces robust search capabilities that systematically display popular job criteria alongside new and highlighted listings. This makes it easier for users to navigate and access suitable job opportunities efficiently. The enhanced user interface is designed with job seekers in mind, ensuring a smooth transition from search to application.

3. Comprehensive Support System

Konewaku provides an extensive support framework for registered users. Those who opt in can participate in one-on-one career consultations with dedicated career advisors, focusing on personalized career development. Additionally, there are initiatives such as pre-employment workplace visits and ongoing support via a specialized application, creating a secure and reassuring work environment after hire.

Context Behind the Launch of Konewaku

In recent years, the demand for remote work and flexible employment has surged, particularly within the call center and office job sectors. Many workers are now seeking stable opportunities with large, reputable organizations. However, the increasing variety of job listings can make it challenging for job seekers to efficiently locate positions that suit their qualifications.

Simultaneously, employers face significant recruitment challenges, including a talent shortage and high turnover rates. To counter these issues, utilizing a specialized job platform like Konewaku can streamline the recruitment process, enabling companies to connect with qualified candidates more effectively. The growth trajectory of the call center and office work markets continues to expand, especially with advancements in Business Process Outsourcing (BPO) and Digital Transformation (DX). The integration of AI and digital tools into operations further increases the need for skilled professionals in these fields.

Recognizing these trends, Konewaku was developed with a user-centric focus to facilitate job seekers in finding positions that match their skill sets while also addressing the employers' needs for efficient recruitment and retention strategies.

Upcoming Features

Konewaku plans to roll out AI-powered functionalities gradually, including:

• - AI-driven job recommendations tailored to users' profiles.
• - Research tools for employers to identify suitable candidates.
• - Real-time chatbot support for immediate assistance.

These enhancements will elevate Konewaku’s position as a leading job matching platform, significantly improving recruitment efficiency for companies while increasing job placement success for seekers.

Related Services

In conjunction with Konewaku, Will of Work offers various services related to call center and office work careers:

• - Konewaku Information Portal: A comprehensive platform for job seekers to find information on working conditions, careers, skills, salaries, and industry insights in the call center and office work realms. Visit Konewaku
• - Konenavi Portal for Companies: A resource for contact center directors seeking solutions to recruitment and management challenges, sharing accumulated expertise to resolve issues faced by organizations. Visit Konenavi

About Will of Work

Founded in January 1997, Will of Work specializes in comprehensive staffing services across various industries, including sales, call centers, and caregiving. They emphasize professional education and a broad range of employment opportunities, striving to be a 'Chance-Making Company' that supports diverse working styles. Learn more about their services at Will of Work.

Company Overview:

• - Headquarters: 3rd Floor, Keio Shinjuku Building, 1-24, Shinjuku 3-chome, Shinjuku-ku, Tokyo
• - Capital: 990 million yen
• - Employees: 4,608 (as of March 31, 2025)
• - Website: Will of Work