#USA #claims management #Springfield #Vanguard Claims #Gibson Associates

Vanguard Claims Expands Its Reach by Acquiring Gibson & Associates

In a strategic move to bolster its operations and broaden its service offerings, Vanguard Claims Administration, LLC has announced the acquisition of Gibson & Associates Professional Claims Management, Inc. This acquisition, officially completed on October 30, 2026, marks a significant milestone for Vanguard as it integrates the expertise of a seasoned firm with a robust reputation in multi-line liability claims.

Gibson & Associates, based in Springfield, Missouri, has a commendable 25-year history in the Lloyd's and domestic markets. For decades, it has built a solid reputation for its proficiency in handling various multi-line liability claims. With its experienced team poised to join Vanguard's national platform, the acquisition promises to enhance the quality of service Wayne's customers have come to expect.

As part of this merger, Benjamin A. "BJ" Joplin, principal attorney at Gibson, will step into the role of Senior Vice President for the Third-Party Administration (TPA) Division at Vanguard. He will be leading the general liability team. Furthermore, all employees of Gibson will transition to Vanguard, ensuring the continuity of client relationships that both companies prioritize.

Brian Gilliam, President and CEO of Vanguard Claims, spoke highly of this integration, stating, "BJ and the Gibson team have earned a strong reputation for the way they care for their clients and their people. We are excited to welcome them. Their experience in multi-line liability strengthens what we can offer, and our clients will benefit from combining Gibson's expertise with Vanguard's national platform." This optimism reflects Vanguard's commitment to enhancing its service offerings while maintaining the personalized care both companies are known for.

Chairman Robert Gilliam echoed this sentiment, noting that both Vanguard and Gibson share a common commitment to people-first values. "We were drawn to Gibson because we recognized the foundation of their success matches our own—investing in strong, long-term relationships anchored by personal accountability and dedicated support for clients and employees alike," he remarked. This shared vision could enhance the overall service quality and innovation for Gibson's existing client base.

Clients of Gibson can expect continuity during this transition phase. The company will continue to operate under the Gibson & Associates name as client agreements transition to Vanguard. Importantly, clients will maintain their current adjusters, reporting, and service standards throughout this period, thereby minimizing disruption. Vanguard has committed to directly communicating with each client about any changes that may arise.

The acquisition adds considerable strength to Vanguard's operations, particularly in handling various liability claims, including general, professional, auto liability, and construction defects. While terms of the transaction remain undisclosed, the strategic decision to acquire Gibson aligns with Vanguard's mission to expand its operational capacity and market presence.

Founded in 1997, Vanguard has established itself as a family-owned national claims solutions provider based in Woodbury, New Jersey. The company's services encompass a broad spectrum of claims handling, including daily and catastrophe field adjusting, full third-party administration, and subrogation recovery throughout all 50 states. With about 60% of its business in commercial property claims, Vanguard also manages close to 100 Lloyd's of London programs.

With this acquisition, Vanguard is poised to enhance the expertise of its claims management solutions while ensuring that the quality of service and the personal touch that clients have come to expect are upheld at every level of interaction.

About the Companies:

• - Vanguard Claims - A national claims solutions provider since 1997, known for its extensive service capabilities and expertise.
• - Gibson & Associates - A respected third-party administrator with a 25-year history specializing in multi-line liability.

For further information about Vanguard Claims, please visit their website at vanguardclaims.com. For Gibson & Associates, additional details can be found at gibsonpcm.com.