Pappas Restaurants Selects Tabit as Their Technology Partner
In a significant move directed at streamlining operations and enhancing guest experiences, Pappas Restaurants—a prominent family-owned restaurant group in the U.S.—has partnered with Tabit, a leading provider of mobile-first restaurant management technology. This collaboration was forged after an exhaustive request-for-proposal (RFP) process, wherein Tabit triumphed over various notable hospitality technology vendors.
Pappas Restaurants is celebrated for its flagship brands such as Pappadeaux's Seafood Kitchen, Pappasito's Cantina, and Pappas Bros. Steakhouse, among others. These establishments not only symbolize culinary excellence but also set the benchmark for hospitality across the Southern United States. The leadership at Pappas has always underscored the importance of technology in achieving operational success and elevating the dining experience for guests.
The collaboration between Pappas Restaurants and Tabit aims to overhaul the existing technological framework at Pappas restaurants. Tabit will implement an extensive suite of solutions specifically designed for managing multi-unit operations efficiently. This includes:
- - In-store Technology: The integration of a mobile-first Point of Sale (POS), Kitchen Display Systems (KDS), and Labor Scheduling Management tools.
- - Enterprise Management Suite: This encompasses advanced Catalog and Pricing Management alongside Reporting, Business Intelligence, and AI-integrated analytics capabilities.
- - Operational Redundancy: Establishing robust disaster recovery infrastructures to safeguard operational continuity.
Mike Rizzo, CEO of Pappas Restaurants, emphasized the gravity of this technological decision, calling it one of the most pivotal in the past two decades. “Our meticulous review led us to select Tabit for their outstanding mobile products and a flexibility that aligns with our established workflows. Their remarkable capacity to innovate while addressing the intricate needs of our enterprise made this choice clear,” he stated.
Nadav Solomon, Co-Founder and President of Tabit, expressed his excitement over this collaboration. “To be entrusted by one of the largest family-owned restaurant groups is an incredible honor. Their need for a dependable partner to manage a vast and intricate project underscores the trust in our platform's versatility.” He also appreciated the collaborative spirit observed between their teams during the implementation phase.
An essential hallmark of Tabit's offering is its payment-agnostic approach, which grants Pappas the freedom to manage their financial transactions while maintaining relationships with various processors across different brands and locations. This flexibility, complemented by easy integration with existing third-party platforms, ensures that Pappas can optimize its tech stack without disrupting established workflows.
Christina Pappas, CMO at Pappas Restaurants, highlighted the advantages of the enhanced insights and controls that come with Tabit’s platform. She noted, “From menu adaptability to superior analytics, the technology is poised to enrich the guest experience profoundly.” With their impressive track record of successful implementations with other leading brands, Tabit assured Pappas of a seamless transition throughout the changeover process.
The initiative to integrate Tabit’s technology is already underway across Pappas’s various concepts aiming to modernize operations significantly while retaining their flagship service quality and guest engagement strategies.
About Tabit Technologies
Tabit Technologies specializes in mobile-first, cloud-based restaurant solutions tailored for full-service and multi-unit hospitality operations. By replacing legacy POS systems with a cohesive design, the company assists in streamlining processes, enhancing guest satisfaction, and ensuring profitability. Their robust platform covers a complete range of functions, including mobile ordering, kitchen management, back-office tools, and advanced analytics. These enhancements aim to boost average check sizes, minimize table turn times, and optimize staffing and operational costs.
About Pappas Restaurant Group
Founded by the Pappas brothers, this Houston-based group has thrived with a commitment to high-quality food and exceptional service, expanding their offerings to over 100 locations. At Pappas, the focus remains on delivering superb cuisine and hospitality, with every team member playing a vital role in their operational success.
For more details, visit
Tabit.cloud.