Cell Phones for Soldiers Expands Operations with New HQ in Austin, TX

Expanding Horizons: Cell Phones for Soldiers Expands Operations in Austin

Cell Phones for Soldiers (CPFS), a committed nonprofit organization dedicated to aiding veterans and active military personnel through communication services, has officially secured a new national headquarters in Austin, Texas. Announced on August 6, 2025, this decision is a significant move towards furthering their mission to bridge the gap in connectivity for those who have served.

The Driving Force Behind the Move

The transition to this new office symbolizes not just growth, but a transformation in operational capability. The organization is set to leverage cutting-edge automation and robotics to enhance their processes, thereby improving efficiency and maximizing the funds directly allocated to aiding veterans. By bringing all operations in-house, CPFS aims to eliminate dependence on external logistics providers, allowing for greater transparency and cost-effectiveness.

Rob Bergquist, Co-Founder of CPFS, emphasized the importance of this investment in technology. He noted, "Internalizing our operations supported by advanced technology allows us to make informed decisions that better serve our mission. Every dollar we maximize with better technology and streamlined operations is a dollar that goes directly toward changing a veteran's life."

Harnessing Technology for Greater Impact

At the heart of the new operations is a suite of customized software and robotics solutions, enhanced by AI and machine learning capabilities. These advancements provide unparalleled efficiency in the processing, recycling, and repurposing of donated phones, ensuring that inventory management is both comprehensive and transparent for the nonprofit.

As part of their ambitious goals, CPFS intends to increase its outreach significantly. Currently, they have 4,000 mobile lines available for veterans, with a target set to connect at least 30,000 veterans in the next three years.

Strategic Partnerships Boost Impact

CPFS’s operational expansion is supported by collaborations with industry-leading partners like Apex Wireless and Sequoia Wireless. These strategic partnerships are crucial for ensuring nationwide coverage and responsiveness to the evolving connectivity needs of veterans.

In a notable initiative, CPFS will team up with Sequoia Wireless on August 8-9, 2025, to provide free mobile phones and services to 600 homeless veterans in San Diego, California. Rob Bergquist remarked, "Investing in strategic, mission-aligned partners scales our impact beyond just one device or one call—we're building a national network of care."

The Lifeline Veterans Need

In a world where communication is essential for survival, CPFS aims to ensure that veterans feel connected and supported during the most challenging times. Since the tragic events of 9/11, the urgency of providing mental health resources has grown—over 150,000 veterans have died by suicide, highlighting a significant need for access to crisis intervention.

CPFS is dedicated to making sure every veteran has access to vital support services, including the 1-800 Suicide Hotline and various resources spanning healthcare and employment. "Cell Phones for Soldiers is the bridge—connecting veterans to the resources that save lives," added Bergquist.

Looking Ahead: Two Decades of Service and More to Come

Founded in 2004, Cell Phones for Soldiers has continuously adapted to the needs of the veteran community. With the move to Austin and a renewed focus on technology and partnerships, CPFS is poised to continue its impactful journey for the next twenty years. To stay updated or get involved, visit their website or follow them on social media.

For media inquiries, contact Rob Bergquist, Executive Director, at [email protected] or call (800) 426-1031.