Captain D's Celebrates Loyalty with Alaska Cruise Win for Longtime Customer

Captain D's Honors Loyal Customer with Alaska Cruise

In a heartwarming gesture demonstrating their commitment to loyal patrons, Captain D's, a leading fast-casual seafood restaurant in the United States, awarded a family cruise to Alaska to Sandra Elmore from Scottsboro, Alabama. A devoted supporter of the brand since the late 1970s, Elmore's story is a testament to the close-knit community fostered by the restaurant.

Over Four Decades of Loyalty

Sandra Elmore's connection with Captain D's began when the Scottsboro location first opened. Dining there has been a cherished tradition for her and her family, forming countless memories around delicious meals, particularly their signature fish dinner. This summer, while enjoying her meal, she came across a promotional sign for the "Captain D's and PepsiCo Alaska Family Cruise Sweepstakes" that highlighted the restaurant's wild-caught fish sourced from Alaska.

Upon scanning the QR code and entering her receipt, Elmore didn't think much of it. Weeks later, she was shocked to find an email announcing her win of a dream vacation. Initially skeptical, she eventually received official documentation and a heavy box filled with cruise-themed merchandise, including robes, spa slippers, and binoculars, along with Captain D's gift cards.

As Elmore expressed her disbelief, she stated, "We are just astonished and grateful. We have always loved Captain D's, but this is just so over and above. Words fail me. I never expected it, but we're very excited!" Her enthusiasm encapsulates the joy felt by many loyal customers of the brand.

A Chance to Make Memories

With over 5,000 others participating, the sweepstakes culminated in Elmore winning an extraordinary seven-night cruise to Alaska for herself and five family members. The prize covers roundtrip airfare to Seattle, two hotel nights, and a travel allowance. Captain D’s CEO Phil Greifeld noted that this initiative aligns with their commitment to create memorable experiences around high-quality seafood dining. "The Alaska Family Cruise Sweepstakes was a natural extension of what makes Captain D's special—bringing people together over great seafood and creating experiences that families can share," he stated.

Elmore's timing for the win was serendipitous. Just before she learned of her victory, she had discussed with her husband the desire to coordinate a family vacation with their daughters and sons-in-law, which seemed difficult given everyone’s different schedules and locations. Her excitement bubbled over as she connected her previous conversation to her newfound fortune, thinking, "It was like my wish came true! It was truly amazing! Everyone is so excited!"

The Journey Ahead

As the family turns their focus toward next summer, Elmore looks forward to exploring the majestic Inside Passage and taking in stunning glaciers. The cruise will be a first for her, adding to her joyous anticipation, as she shares the spotlight with family members during this unforgettable adventure.

Elmore’s long-standing relationship with Captain D’s has forged memorable family meals, often centered around their classic fish and fries. "It is hard to beat just the original fish and fries. That’s my comfort food of just a fun thing to grab," she reminisced. With a legacy of over 50 years, Captain D’s prides itself on delivering high-quality seafood at accessible prices, offering freshly prepared items like their famous Wild Caught Alaska Batter Dipped Fish along with premium grilled dishes.

Upon her return from Alaska, Captain D’s will be ready to welcome her back with an array of their top-notch seafood offerings. This delightful story reinforces the importance of customer loyalty and how it can lead to extraordinary experiences—a principle Captain D's continues to uphold as they celebrate both customers and the community.

About Captain D's

Founded in 1969 and headquartered in Nashville, Tennessee, Captain D's operates over 500 restaurants across the United States and abroad. The brand has consistently ranked at the top of the seafood category in Entrepreneur's Franchise 500 for eight years. For more information about Captain D's and their offerings, visit captandds.com.