#India #Pune #Tech Mahindra #agentic AI #TechM Orion

Tech Mahindra Launches the TechM Orion Marketplace

In a major technological advancement, Tech Mahindra, a prominent player in technology consulting and digital solutions, has introduced the TechM Orion Marketplace. This innovative marketplace is designed to integrate Agentic AI, which offers organizations a sophisticated ecosystem of intelligent, autonomous AI agents. These agents are capable of collaborating, evolving, adapting, and scaling to meet diverse business needs.

Centralizing AI Governance

The TechM Orion Marketplace aims to centralize AI governance while alleviating the cognitive load on employees. By enabling AI agents to function autonomously within complex workflows, the marketplace sets a new standard for operational efficiency. Leveraging cutting-edge frameworks, large language models (LLMs), and machine learning algorithms, the platform offers tailored solutions that cater to a myriad of enterprise applications across multiple sectors.

According to Birendra Sen, President of Business Process Services at Tech Mahindra, “Enterprises today desire true autonomy—where systems can think, act, and adapt. The TechM Orion Marketplace fulfills this need by revolutionizing how organizations perceive AI. It transitions from traditional rule-based systems to an intelligent force capable of achieving strategic outcomes.” This platform can host anything from small experiments with agentic capabilities to comprehensive enterprise AI strategies, all under a unified, secure, and collaborative ecosystem.

Enhancing Productivity and Reducing Costs

Launched in July 2025, the TechM Orion Marketplace represents the next significant step in Tech Mahindra's evolving suite of agentic AI solutions. The marketplace empowers global enterprises with AI-driven voice agents and real-time query resolution. This enhancement allows agents to autonomously make decisions while adapting and collaborating effectively without requiring constant human oversight. By embracing these technologies, organizations can boost operational excellence, enhance productivity, and minimize errors.

TJ Singh, a distinguished analyst from Third Eye Advisor, remarked on the marketplace's capabilities, stating that it provides Agentic AI in an iterative, flexible, scalable, and cost-efficient manner to clients across various industries. “This represents Scale at Speed™—a promise fulfilled.” Furthermore, the marketplace offers agile, high-quality, and autonomous solutions to assist businesses in transforming their processes, thus simplifying operations and enhancing competitive edges.

Innovation Built on Ethical Guidelines

The TechM Orion Marketplace's development aligns with Tech Mahindra's commitment to platform-led, AI-first solutions. The initiative is propelled by the company's philosophy of “AI Delivered Right,” which emphasizes ethical, responsible, and results-driven enterprise-grade AI. This strengthens Tech Mahindra's dedication to enabling businesses to stay ahead in an ever-evolving digital landscape.

For those interested in exploring how Tech Mahindra can support their strategic imperatives, additional information can be found on their official website. The launch of the TechM Orion Marketplace is not merely an expansion of services; it reflects the company's vision for the future of enterprise autonomy, empowering organizations to embrace AI as a transformative force in their operations.

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