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Revolutionizing Real Estate with Good Living Co.

Good Living Co., based in Minato, Tokyo, has been making waves in the real estate sector by offering cutting-edge solutions that facilitate digital transformation (DX) in the industry. The company has proudly announced the release of an innovative feature for its two primary SaaS offerings: the "Good Living Rental Cloud Sales Support" and the "Good Living Sales Cloud Support". This latest addition, the automatic inquiry distribution function, addresses a critical aspect of real estate operations.

The Importance of Timely Responses in Real Estate

In the fast-paced world of real estate, timely responses to customer inquiries can significantly influence conversion rates. Traditionally, assigning inquiries to the appropriate staff member has been a manual and cumbersome process that often results in delays or even missed opportunities due to human error. Recognizing this challenge, Good Living Co. has integrated an automatic inquiry distribution system into its sales support platforms.

How the New Feature Works

The automatic inquiry distribution feature swiftly captures inquiry data from various portal sites and assigns it to the most suitable staff member based on predetermined rules. This automation eliminates the risk of oversight in assigning inquiries, allowing customer service representatives to respond more promptly. By streamlining this process, the company enhances customer interactions, which in turn improves satisfaction rates.

The automation of inquiry assignment not only saves valuable time for sales personnel but also enables them to focus on customer engagement and service delivery. This shift is expected to lead to increased productivity across the board and ultimately drive higher conversion rates.

Benefits of the Good Living Platforms

• - Good Living Rental Cloud Sales Support: This service is tailored for real estate brokerage tasks, supporting various devices like smartphones and tablets. It allows users to manage interactions through email, LINE, and web chats on a single screen. Additionally, features like tracking customer follow-up statuses and graphically displaying inquiry numbers provide high visibility, allowing for comprehensive management across multiple locations.

• - Good Living Sales Cloud Support: Designed for the buying and selling of real estate, this system efficiently manages inquiries, customer follow-ups, and appointment scheduling, ensuring a seamless experience for clients. With automated response emails and a centralized customer data management system, it facilitates quick and accurate communication, contributing to enhanced customer satisfaction. Furthermore, the system aids in organizing pre-visit appointments and sharing visit logs, thus promoting overall productivity in real estate transactions.

Good Living Co.'s Commitment to Excellence

Founded on January 21, 2000, Good Living Co. operates with a mission to foster "many good lives through technology and heart." The firm is committed to providing comprehensive SaaS products that meet the needs of the real estate market, adapting nimbly to changes in laws and IT innovations.

Good Living aims to realize a vision of creating a framework for a society where comfortable living can thrive, delivering tailored solutions not just for real estate businesses, but also for the diverse communities across Japan.

For more information about Good Living Co. and their offerings, visit Good Living Rental Cloud and Good Living Sales Cloud.

Company Information

• - Company Name: Good Living Co., Ltd.
• - Location: 5-2-32 Minami-Azabu, Minato, Tokyo, Kowa Hiroo Building 3F
• - Founded: January 21, 2000
• - Capital: ¥628,411,540 (as of March 2025)
• - Business Overview: Development and provision of SaaS for the real estate market.

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• - Marketing Department, PR Section
• - Phone: 03-5423-7836 (Weekdays 9 am to 6 pm)
• - Email: [email protected]