#United States #Madison #Workflow Services #pharmacy #Vaccine Delivery

Workflow Services Boosts Pharmacy Revenue by 52% for Vaccine Delivery

In a significant report released on January 30, 2025, Workflow Services has demonstrated a remarkable 52% increase in vaccine delivery revenue at Surgoinsville Pharmacy, a community pharmacy located in rural Tennessee. This data emerges from a comprehensive case study that evaluates the impact of their turn-key software platform tailored for pharmacist-led clinical services. This platform streamlines various operational facets, including managing clinical encounters, coding medical claims, and revenue collection.

The Context: A Case Study from Surgoinsville Pharmacy

Surgoinsville Pharmacy, serving a small, isolated community in northeast Tennessee, often faced hurdles in dealing with complex billing platforms prior to their partnership with Workflow Services. As the nearest healthcare provider is approximately 20 minutes away, access to vaccinations became critical. The findings from this case study revealed substantial improvements after the pharmacy integrated Workflow Services, showcasing a data-driven transformation that speaks volumes about the integral role of pharmacies in today's healthcare landscape.

Amber Suthers, the Clinical Administrator at Surgoinsville Pharmacy, expressed her appreciation of the streamlined processes stating, "Everything is streamlined. The Workflow Services team handles tasks ranging from reconciling claims to resolving issues, making my job much easier." This relief enables pharmacists to redirect their focus on patient care, thereby enhancing overall service delivery.

Increasing Vaccine Accessibility

The significance of this development cannot be overstated, especially in light of the changing dynamics surrounding patient care access. In recent years, the uptake of vaccines administered at pharmacies has surged. A previous report by IQVIA indicated that in 2022, pharmacies delivered 90% of COVID-19 vaccines and 70% of flu vaccines. This shift has made pharmacies crucial access points for vaccination, underscoring the necessity of efficient operational solutions in maximizing public health outcomes.

Kevin Houlihan, CEO of Workflow Services, commented on the pivotal role of pharmacists, stating, "Without the pharmacists who are practicing at the top of their license, broad access to vaccinations in the U.S. would not be possible. Our platform allows them to be compensated for their time with patients while delivering vaccines."

A Future-Focused Approach

As pharmacies evolve into community healthcare destinations, innovative solutions like Workflow Services are fundamentally changing how healthcare is delivered at the retail level. The company's emphasis on securely capturing and integrating medical data showcases a commitment to patient care optimization, reflecting broader trends in the industry.

Furthermore, Workflow Services has recently been selected by the FDA as a partner in its Diagnostic Data Program, set to collect data from point-of-care tests across the nation. This partnership symbolizes a transformative shift in how pharmacies approach patient interactions, enhancing their role in community health.

In conclusion, Workflow Services is not just increasing revenue for pharmacies; they are paving the way for a more accessible, efficient, and patient-centered healthcare future. Their ability to empower pharmacies reflects a growing need within the community for enhanced healthcare service delivery that prioritizes patient care while maintaining the necessary operational efficiency needed to support it.

For more information on how Workflow Services is revolutionizing pharmacy operations, visit their website at www.workflowservices.com.