#Japan #JR East #Babycal #STAYER #Kokubunji, Fuchu

JR East Introduces Wheelchair Rental Service

JR East, in partnership with JR East Planning Co., has announced the launch of a pioneering wheelchair rental service set to begin on February 1, 2026, at Kokubunji and Fuchu Honmachi stations. This marks the first time that passengers can rent wheelchairs not only at the station but also take them to their outings.

A Vision for Accessible Travel

The initiative aims to enhance the travel experience for those requiring additional support. Collaborating with Max Co. and Kawamura Cycle, JR East is committed to creating an environment where individuals can easily access wheelchairs during their travels.

Launch Details

The wheelchair rental service, named "Wheelchair Rental Service by Babycal," will allow users to book online and have uninterrupted access to mobility aids throughout their journeys. Users can rent the wheelchairs at two critical points:

• - Kokubunji Station: Outside the ticket gate, within the designated service area, available daily from 10:00 AM to 7:00 PM.
• - Fuchu Honmachi Station: Next to the ticket vending machine inside the station, available daily from 8:00 AM to 9:00 PM.

Reservations will commence on January 29, 2026, at 2:00 PM. The pricing model is structured to encourage usage, with rates set at 250 yen for the first hour and 100 yen for every subsequent 30 minutes. A maximum of 1,500 yen is charged for rentals extending up to 12 hours.

Key Features of the Service

The wheelchairs provided will be manufactured by Kawamura Cycle. The STAYER model boasts a robust design capable of supporting weights of up to 100kg, inclusive of any carried items. Noteworthy features include:

• - An elevated push handle, optimizing comfort for the caregiver.
• - Broad casters that minimize the risk of getting stuck in grid-like drainage covers.
• - A puncture-proof wheel design, ensuring reliability on uneven terrain.

Enhancing Accessibility

JR East has previously run wheelchair rental services in urban areas and received numerous requests from customers wishing to have similar services available at train stations. By launching this initiative, they are responding to the needs of customers who desire accessible travel from start to finish. The company has continually worked on enhancing barrier-free environments, including the installation of elevators, multifunctional restrooms, and comprehensive guide support.

The new service aims not merely to rent wheelchairs but to ensure that passengers receive assistance throughout their journey. If needed, station staff can provide guidance to platforms and help with boarding and alighting from trains, creating a more comfortable travel experience for patrons requiring support.

Collaboration with Partners

The collaboration with Max Co. and Kawamura Cycle underscores JR East's dedication to enhancing barrier-free travel for all customers. Max, with its corporate vision of making life easier and more enjoyable, aims to respond to customer needs and innovate products that fill gaps in the market.

Kawamura Cycle, a subsidiary of Max, specializes in the manufacturing and sale of wheelchairs and other welfare products, contributing their expertise to this essential service.

About Babycal

Babycal aims to create a society where outings are accessible and convenient for families and those needing assistance. The company offers rental services for strollers and wheelchairs, allowing easy access during outings such as shopping, dining, and tourism. Interested parties can get in touch through their official website for more information regarding partnerships.

In conclusion, JR East's wheelchair rental service represents a significant leap towards inclusivity in transport, ensuring that all customers can enjoy their travels with confidence and ease. With expanding availability of wheelchair rentals, JR East aims to facilitate greater freedom and safety for all when venturing outside.