#Germany #Whitelane Research #Stefanini #IT Outsourcing #Cologne

Stefanini Recognized as Exceptional Performer by Whitelane Research

Stefanini, a global leader in technological solutions, is proud to announce its designation as an Exceptional Performer in the Whitelane Research IT Outsourcing Study for Germany in 2024. This recognition is a testament to the company's unwavering commitment to delivering innovative and scalable workplace solutions tailored to meet the unique needs of organizations in Germany.

Key Highlights of the Recognition

According to the study, Stefanini achieved the highest customer satisfaction ratings in the workplace services category, underscoring its dedication to providing quality solutions. The research was based on feedback from over 280 high-level organizations that invest in IT, evaluating more than 900 IT sourcing relationships.

As stated by Rik Demeulemeester, VP of Sales at Stefanini Group, "At Stefanini, we believe that every workplace solution must be as dynamic as the individuals it serves. This award reflects the hard work of our teams and our commitment to empowering businesses in Germany with transformative solutions that drive efficiency and innovation."

The 2024 study highlights workplace services as a critical area for growth in outsourcing, as organizations increasingly seek partners who can deliver secure, innovative, and cost-effective solutions. Stefanini's strong performance indicates its ability to respond to these demands with agility and creativity, assisting clients in navigating the evolving competitive landscape.

Insights from the Study

The Whitelane Research IT Outsourcing Study for Germany provides detailed insights into IT outsourcing trends and service provider performance. Stefanini's recognition emphasizes its strengths in:

• - Delivering customer-focused workplace services that optimize operations and enhance user experiences.
• - Supporting digital transformation and innovation through reliable, customized solutions.
• - Building trust and long-term partnerships, evident by high satisfaction and retention rates.

Commitment to Excellence

Stefanini continues to invest in cutting-edge technologies and innovative practices to address the continuously changing needs of its clients. With a people-first approach, the company empowers organizations to achieve their goals, ensuring they remain at the forefront in an increasingly digital landscape.

The sustained excellence of Stefanini is reflected in its Net Promoter Score (NPS) of 73.8 for EMEA in 2024. This score marks a significant upward trend and illustrates the company's unwavering commitment to delivering exceptional customer experiences over the years, with previous scores of 66 in 2021, 63.4 in 2022, and 65.4 in 2023.

About Whitelane Research

Whitelane Research is a leading independent research organization specializing in IT outsourcing across Europe. For more than a decade, it has provided valuable insights through its well-regarded studies, gathering feedback from approximately 2,000 customer organizations that evaluate over 5,000 IT outsourcing relationships annually.

Conclusion

With over 35 years of experience, Stefanini has been a trusted partner for global technological solutions, assisting organizations in navigating complexity and uncovering opportunities. From workplace services to digital transformation and beyond, Stefanini delivers customer-centric, scalable, and sustainable solutions that drive measurable success. For further details about Stefanini's recognition in the 2024 IT Outsourcing Study, visit Whitelane Research.