MHK Teams Up with Findhelp to Enhance Member Care Coordination in Healthcare
MHK Partners with Findhelp to Enhance Member Care Coordination
In a groundbreaking initiative aimed at improving healthcare accessibility and efficacy, MHK, a renowned technology provider in the healthcare sector, has partnered with Findhelp to streamline and enhance member care coordination. Announced on February 6, 2025, this collaboration is a strategic move designed not only to promote health equity but also to address the social determinants of health that heavily influence health outcomes among various populations.
The Collaboration Explained
The integration of MHK's CareProminence® platform with Findhelp's closed-loop referral system is a significant leap forward in the realm of healthcare technology. This synergy allows users of the CareProminence platform to effortlessly connect with a vast network of social service programs provided by Findhelp, thus enabling a more comprehensive approach to member care. By focusing on social determinants of health (SDOH)—such as access to nutritious food, stable housing, and healthcare—this partnership aims to mitigate barriers that often lead to chronic health issues and complicated care management.
Research from the Centers for Medicare and Medicaid Services has shown that SDOH barriers significantly increase the risk of chronic conditions and create complex challenges in managing care. By proactively integrating the capabilities of Findhelp and MHK, the partnership aspires to reduce these care gaps, leading to improved overall health outcomes.
Streamlining Member Services
One of the standout features of this partnership is the seamless process it creates for health plan staff tasked with connecting members to vital resources. The integration allows member information to automatically populate referral and assessment forms, significantly reducing administrative burdens. Data from closed-loop referrals made through Findhelp will sync directly with the CareProminence platform, facilitating a smooth workflow that caters to individual member needs efficiently. This tailored approach not only enhances member support but also drives better health outcomes, ultimately improving overall member well-being.
Conor Bagnell, the President of MHK, commented on the partnership, expressing that it underscores MHK's commitment to elevating healthcare quality and advancing health equity. By collaborating with Findhelp, MHK empowers its clients to deliver enhanced access to personalized care—a core mission for the organization.
The centralized CareProminence platform offers a comprehensive overview of each member's health journey, simplifying workflows for healthcare payers. By automating processes and centralizing data, this distinctive approach enables health plans and managed care organizations to excel in compliance and optimize efficiency while delivering superior care quality.
Findhelp’s Contribution
Julia Jones, the Vice President of Network Development at Findhelp, expressed enthusiasm regarding this integration, emphasizing that it simplifies the workflow for staff to refer patients to social resources directly from the CareProminence platform. The Findhelp network is extensive, encompassing over 600,000 program locations throughout the United States, which connects individuals to crucial social supports such as food assistance, housing aid, and more.
Looking Forward
For MHK and Findhelp, this partnership represents an exciting opportunity to make a substantial impact on community health. By addressing the essential social factors that affect health outcomes, both organizations aim to forge healthier and happier communities. Interested parties can reach out to MHK for more details on how their solutions can enhance member care.
As healthcare continues to evolve, leveraging technology to bridge care gaps is more imperative than ever. This partnership marks a significant milestone in that journey, highlighting the potential for improved health outcomes through innovative, integrated approaches to member care management.