#Taiwan #Taipei #INFORM #STARLUX #GroundStar

INFORM Partners with STARLUX Airlines to Enhance Operational Efficiency

In a significant leap for aviation innovation, INFORM, a global leader in software solutions for ground operations, has announced a strategic partnership with STARLUX Airlines. This collaboration focuses on integrating INFORM's advanced GroundStar software suite into STARLUX’s operational framework, promising enhanced efficiency across various facets of airline management.

STARLUX, recognized for its commitment to luxury and exceptional customer service, is in a dynamic phase of growth as it expands its route offerings across Asia and beyond. The airline has chosen to adopt INFORM's state-of-the-art tools for demand planning, workforce scheduling, and real-time task allocation, which are expected to redefine its operational capabilities.

The GroundStar Software Suite

The INFORM GroundStar suite comprises multiple modules designed to streamline various operational processes, including:

• - GS Planning: This module supports robust demand forecasting, ensuring that the airline can plan its resources effectively.
• - GS WorkforcePlus: Focusing on optimized shift scheduling, it allows STARLUX to efficiently manage its workforce, adapting to real-time demands.
• - GS RealTime: A cutting-edge tool for process management that enables precise task allocation on operational days, minimizing disruptions and boosting productivity.

Operational smoothness is further enhanced through integrated line maintenance solutions, which ensure that all aircraft meet safety and operational standards without delays.

Bruce Lee, Vice President of the IT Development Department at STARLUX Airlines, expressed enthusiasm for this partnership, stating, "We are happy to get started now! The initial results of using the GroundStar solutions are promising, and we are keen to train our employees on these new systems."

A Vision for the Future

INFORM’s CEO for Asia, Sebastian Zeitler, echoed this sentiment, stating, "We are thrilled that STARLUX has placed their trust in our solutions. Expanding our footprint in Asia since our establishment in Singapore in 2022, we are proud to support STARLUX's aspiration to lead in the increasingly complex Asian aviation industry."

With training sessions and workshops already underway, STARLUX employees are diligently preparing for the software integration, ensuring a seamless transition. This forward-thinking approach is essential for the airline as it aligns itself with its growth strategy and commitment to providing high-quality service.

About INFORM

Founded in 1969 and headquartered in Aachen, Germany, INFORM focuses on optimizing business processes through artificial intelligence and advanced operations research techniques. Their solutions are tailored to meet industry-specific requirements and support over 1,000 clients worldwide, driving sustainable and efficient operations across multiple sectors, including aviation.

About STARLUX Airlines

STARLUX Airlines is a Taipei-based boutique airline that aims to make luxury travel accessible to everyone. Operating an extensive network of routes that connect Asia with the United States, STARLUX prides itself on exceptional safety standards and unrivaled customer service, ensuring an unforgettable flying experience for all its passengers.

For more details about STARLUX Airlines and their offerings, please visit their website or follow them on social media platforms.

This partnership between STARLUX and INFORM stands as a testament to the evolving landscape of the aviation industry, where innovative technology and excellent service quality go hand in hand to elevate passenger experiences.