#Japan #Microsoft AI #Minato #ITSO #MS Connect

ITSO Unveils 'ITSO-MS Connect'

In a groundbreaking move, ITSO Corporation, headquartered in Minato, Tokyo, has launched a comprehensive integration support service named 'ITSO-MS Connect' on August 19, 2026. This service is specifically designed for companies that utilize Microsoft products. It offers a one-stop solution for various stages of AI adoption, from initial conceptualization and environment setup to AI agent development and post-implementation governance.

Background and Purpose

As businesses increasingly turn to generative AI, many are shifting from basic implementations like chatbots or proof of concepts to the practical use of autonomous AI agents that can carry out functions independently. Microsoft is enhancing its offerings with platforms such as Microsoft 365 Copilot, Copilot Studio, and Microsoft Foundry, alongside a robust automation foundation with Power Platform, prompting companies to engage in comprehensive enterprise AI strategies.

The strength of Microsoft's products lies in their widespread adoption across not only large corporations but also small and medium-sized enterprises (SMEs) and local public entities, which frequently rely on Windows and Microsoft 365 for day-to-day operations. By integrating AI and automation within a familiar platform, businesses can significantly reduce learning costs associated with new tools and achieve high levels of practicality and adoption across organizations of all sizes.

However, many companies encounter challenges such as uncertainty on how to start, security concerns with AI implementations, and ambiguities about ROI from their AI investments. Recognizing these pain points, ITSO has leveraged its extensive experience in hyper-automation solutions—dating back to its foundation in 2018—to create 'MS Connect,' offering an integrated service from concept to realization. Additionally, this service aims to expand into the public sector, including local government bodies.

Service Overview

'ITSO-MS Connect' consists of four service lines designed to address customers' challenges:

1. AI Utilization Assessment (AI-Ready Diagnosis)
- This initial phase assesses the current business workflows of companies, analyzing data organization, access privileges, and security measures within the Microsoft 365 environment. It identifies applicable business fields for AI utilization, necessary security enhancements, and outlines ROIs while creating a roadmap for implementation. This service is geared towards organizations unsure of how to proceed with AI integration.

2. Data & Security Environment Preparation
- Based on the findings from the assessment, this service organizes access permissions and implements necessary data protection settings to furnish a secure environment. It ensures that organizations are ready to utilize AI effectively and safely, preventing issues related to data integration and security concerns.

3. Development and Automation Factory (Continuous Automation)
- Utilizing tools such as Microsoft Foundry (including Azure OpenAI), Microsoft Copilot Studio, Microsoft Power Automate, and Microsoft 365 Copilot, this service develops advanced AI automation solutions and agents. It goes a step further by using process mining to continually identify areas for automation, steering implementations away from simplistic applications towards tangible outcomes.

4. Governance & Managed Services
- The service ensures monitoring of usage, costs, and effectiveness, enabling organizations to track their ROI continuously. It also encompasses management of AI agent identities, audits, data leak prevention, and improvements in answer accuracy, addressing companies' concerns regarding unmeasured ROI from AI implementations.

Launch Date and Pricing

• - Launch Date: August 19, 2026
• - Pricing: Customized estimates available upon inquiry

For consultation and quotes, please visit ITSO Contact Page.

Note: Pricing may vary based on business requirements, environment, and necessary support scopes. License fees for Microsoft products, cloud service fees, and third-party service costs are not included in this service.

Future Outlook

Looking ahead, ITSO intends to enhance 'ITSO-MS Connect' by expanding its service lines and offering specialized support menus focusing on Microsoft Copilot Studio, Microsoft Power Platform, Microsoft Foundry, and industry-specific AI agent templates. Collaborations with partner companies will also be cultivated to broaden reach, helping businesses of all sizes—from large enterprises to SMEs and local governments—transform operations through Microsoft Cloud-powered AI solutions.

About ITSO Corporation

• - Company Name: ITSO Corporation
• - Location: 3-5-1 Toranomon, Minato, Tokyo, 37 Mori Building, 12th Floor
• - Leadership: CEO Shinichi Kitagawa, CTO Yasuhiro Fukano
• - Established: May 9, 2018
• - Website: itso.co.jp

Contact Information

For further inquiries regarding this announcement, please reach out to:
ITSO Corporate Strategy Division
Email: [email protected]

All company names and product/service names mentioned are registered trademarks or trademarks of their respective companies. Statements regarding future forecasts made in this release are based on information available as of the date of publication, and real results may differ.