#USA #Los Angeles #hospitality #Sonifi #Ooma

SONIFI Partners with Ooma for Improved Hotel Communications

In an exciting development for the hospitality industry, SONIFI, a leader in guest technology solutions, has announced a strategic partnership with Ooma to introduce cloud-based phone systems in hotels. This collaboration aims to modernize communication within the hotel sector, enabling better service delivery and enhanced guest experiences.

A New Era for Hotel Communication

For over 40 years, SONIFI has been a trusted name in hospitality technology, providing superior Wi-Fi, interactive TV, and in-room entertainment to a multitude of hotels worldwide. By integrating Ooma’s innovative phone system, SONIFI is set to elevate its product suite, responding to the evolving demands of modern establishments and their guests.

The Ooma cloud-based phone systems serve as a robust solution capable of enhancing communications for not only hotel guests but also staff and operations. As hotels seek to balance exceptional customer service with cost efficiencies, Ooma's offerings provide an integrated approach to telephony that aligns perfectly with SONIFI's mission.

Features and Benefits of the Ooma System

The new Ooma system is designed with both new and existing facilities in mind, making it an excellent fit for various types of hotel settings. Its powerful capabilities encompass features that extend beyond traditional voice communication, ensuring a holistic approach to hotel management and guest interaction.

Cost-Effective Solutions

For hotels, managing operating costs is a critical concern. Ooma’s cloud infrastructure allows for significant savings compared to traditional on-premises phone systems. By replacing outdated systems, hotels can reduce complexity while ensuring reliable communication—essential for efficient operations and guest services. The system also includes a portal that integrates seamlessly with hotel Property Management Systems (PMS) to automate personalized messages and enhance revenue opportunities.

Enhanced Guest Experience

Guests will benefit from improved communication options through Ooma’s systems. Features like personal voicemail and direct lines enhance the convenience of reaching hotel staff, while unified communication features empower office personnel to manage tasks more effectively. This comprehensive approach is aimed at minimizing wait times and maximizing guest satisfaction.

Life-Safety Equipment Compatibility

Ooma's systems are not just about enhancing communication; they also provide critical features for life-safety equipment. These include comprehensive support for emergency systems such as fire alarm panels and elevator phones, ensuring that hotels maintain the highest safety standards for their patrons.

Industry Response

Key figures within both companies express their enthusiasm for the partnership. Ooma's Director of Strategic Sales, Raj Shah, remarked, “We are honored and excited that SONIFI has chosen to partner with Ooma for phone and communications services.” This sentiment is echoed by SONIFI’s Senior Vice President of Strategic Accounts, Paul Johnson, who emphasized the synergy of the partnership. He stated, “Our customers rely on SONIFI's experience and expertise, and incorporating Ooma's solutions into our offerings makes perfect sense.”

About Ooma and SONIFI

Ooma continues to innovate in cloud-based communications, delivering advanced solutions that cater to businesses of all sizes. Its technology not only modernizes business communication but also ensures that mission-critical systems stay operational. Learn more about Ooma at ooma.com.

In its role as the largest guest technology provider in hospitality, SONIFI operates in over a million hotel rooms globally, gaining trust from various global brands and independent properties alike. Their commitment to enhancing guest experience through technology sets SONIFI apart in the competitive hospitality landscape. For more information, visit sonifi.com.

This partnership between SONIFI and Ooma not only marks a milestone in the evolution of hotel communications but also underscores a broader trend toward cloud technology in the hospitality industry. As hotels strive to meet guests' expectations, such collaborative innovations pave the way for better service and heightened operational efficiency.