Aichi Universal Tourism Station: Enhancing Accessible Travel for All

Aichi Universal Tourism Station: Setting New Standards for Accessible Travel

In a groundbreaking initiative, the Aichi Universal Tourism Station (AUTS) has been established to cover all of Aichi Prefecture, enabling everyone, regardless of their physical capabilities, to travel with confidence. This organization aims to create an environment where diverse needs are met, especially as Japan faces an aging population and increasing inbound tourism. As part of its inaugural effort, AUTS is collaborating with WHILL Inc. and P-BEANS, launching a universal travel project known as "Travel with Jepot" to enhance the sightseeing experience for those with mobility concerns.

The universal tourism market is projected to expand significantly, growing to meet the needs of an aging population and a more diverse tourist demographic. According to estimates, if travel barriers are removed, the latent market size could increase significantly—potentially reaching 420 million travelers. Concurrently, foreign tourist spending in Japan is expected to soar in 2024, validating the urgent need for improved accessibility solutions. Given the upcoming Asian Games in Aichi in 2026 and relevant legal reforms mandating reasonable accommodations, there is a pressing imperative to advance universal tourism in the region.

The AUTS is particularly keen on introducing rental services for the WHILL compact mobility device in conjunction with "Jepot." By integrating the foldable WHILL Model F into travel itineraries, tourists can enjoy visits to popular destinations without the constraints typically associated with accessibility issues. With the WHILL, users can navigate areas that may not traditionally permit vehicle access, enjoying a comfortable experience while exploring at their own pace, whether alone or with companions.

By working closely with partners like WHILL and Jepot, the Aichi Universal Tourism Station is committed to building a society where travel is enjoyable and accessible for everyone, ensuring that every visitor can take full advantage of Aichi’s rich offerings. Expect new tour models featuring the equivalent of mobility assistance services and a streamlined booking process initiated in early August 2025 with rental options ready to go by September.

Overview of Universal Travel Tour with WHILL Mobility Services

Start Date

The services will begin on September 1, 2025, with advance reservations opening on August 19, 2025.

Mode of Service

Participatory tours will feature the foldable WHILL Model F, designed for lightweight and easy transportation.

Pricing

Costs will vary per individual tour, with inquiries encouraged for detailed information.

Application Process

Reservations can be made via phone or an online form specifying the preferred tour and use of WHILL. For direct inquiries:

- Phone: 080-2618-2166
- Online Form: Contact Us

Usage Conditions

Participants must weigh under 115kg, be able to rest their feet on the footplate when seated, and possess the attention required to operate the device safely.

Please note that the above information is subject to change without notice.

About WHILL

WHILL Inc. offers innovative short-distance mobility solutions that do not require a license. Their flagship product, the Model F, is lightweight and can be folded for easy transport. Therefore, it is ideal for enhancing the pathways for travelers.

- For more information, visit: WHILL Products

About Aichi Universal Tourism Station

Established in May 2025, the Aichi Universal Tourism Station serves as a hub for disseminating crucial information for travelers who may feel insecure about the accessibility of their destinations. In collaboration with relevant organizations, it aims to promote barrier-free tourism and assist visitors during their travels while facilitating multiple workshops and events.

- For more details, check: Aichi UT Station

About Travel with Jepot

Jepot has been offering travel support services since 2017, tailored to meet the needs of seniors and those with disabilities. With a focus on safety and customized travel planning, Jepot aims to ensure that every customer enjoys fulfilling travel experiences. They have successfully conducted over 500 tours, assisting thousands of clients.