#Japan #Tokyo #At Home #Smart Application #Ielab Communications

At Home Partners with Ielab Communications

In an exciting development for the real estate sector, At Home Co., Ltd., headquartered in Ota, Tokyo, has announced a collaboration with Ielab Communications, a company based in Shinjuku, Tokyo. This partnership aims to enhance the functionality of At Home's online rental application system known as "Smart Application."

The Need for Enhanced Services

The integration with Ielab Communications signifies a significant leap in user experience, allowing prospective tenants to manage their essential services like electricity, gas, water, and internet all in one go. This new feature streamlines the rental application process, which has traditionally involved multiple, tedious steps for applicants. The goal is to improve customer satisfaction for real estate firms and elevate the overall efficiency of the property management process.

A Seamless Application Process

With the updated Smart Application, users will no longer need to fill out multiple forms for various service providers. Instead, applications will be sent swiftly and smoothly to necessary parties, including rental guarantee companies, short-term insurance firms, and moving service providers. This reduces the time and effort for applicants who often feel overwhelmed by the myriad of forms and documents required during their move.

For instance, potential renters previously had to individually contact utility providers and fill out separate forms, resulting in a lengthy and frustrating process. Now, with this collaboration, applicants can easily input their names, addresses, employment details, and emergency contact information in a single form.

Addressing Industry Challenges

The real estate industry often involves multiple agents and services, including property management companies, brokerage firms, and various service providers. Each player has faced numerous challenges, such as data entry errors, slow communication, and redundant paperwork.

• - Property Management and Brokerage Firms: These entities are often burdened with manually inputting applicant data into their systems, which can be inefficient and prone to mistakes. Their work can become significantly more manageable through seamless digital integration.

• - Applicants: Tenants are often required to juggle multiple applications simultaneously. This can lead to cumbersome documentation procedures that detract from their overall moving experience.

• - Service Providers: Rental guarantee and utility transfer companies face delays due to paperwork mishaps or incomplete information from applicants. By digitizing and streamlining the communication process, these delays can be significantly reduced.

Future Developments

At Home plans to continue enhancing its services by expanding partnerships with various companies, including rental guarantee providers and insurance firms. They are committed to optimizing the entire residential application process through digitalization, which aims to simplify and speed up experiences for all involved—especially renters.

Overview of Smart Application

The Smart Application system provided by At Home allows users to fill out necessary information online, reducing physical paperwork and improving operational efficiency for real estate companies. It has received positive feedback from participating companies regarding the ease of application management and improved customer service.

Supporting Real Estate Innovations

At Home is also developing advanced solutions through its "Smart Solutions" initiative, designed to enhance the efficiency and smoothness of real estate operations. The goal is to create a streamlined environment where real estate companies can concentrate on core services such as customer interaction, property inquiries, viewings, and contracts without the burden of excessive administrative tasks.

At Home is dedicated to supporting over 62,000 affiliated stores with innovative products and services to further enhance productivity, drive digital transformation in real estate, and ultimately invigorate the industry as a whole.