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Understanding the 1-on-1 Meetings: AI Insights from Cognitee

Cognitee Inc., a leading company specializing in qualitative information quantification and organizational analysis, is unveiling its latest video series titled "1-on-1 Analysis". This initiative aims to dissect the intricate dynamics of 1-on-1 meetings and coaching sessions, building on their previous successes with content such as "Political Discourse Analysis" and "Sales Analysis". With heightened interest in effective 1-on-1 interactions within organizations, this new twelve-episode series focuses specifically on the themes of 1-on-1 meetings and subordinate coaching.

Addressing Challenges: From Sensation to Structure

Traditionally, 1-on-1 meetings and coaching rely heavily on the subjective experiences and feelings of those conducting them, leading to challenges related to their reproducibility and the influence of personal differences. Many existing training sessions and video resources provide only vague guidance, often stating the need for better listening skills without concrete methods for implementation or evaluation.

Cognitee seeks to overcome these obstacles with its proprietary quantification technology, known as "CogStructure" (Patent No. 6573321), which quantitatively analyzes the relationships between topics discussed in meetings by breaking down the structures of questions, acknowledgments, and story developments. Unlike conventional AI and analysis services that only focus on superficial features—such as voice tone, facial expressions, or conversational pace—Cognitee delves into tactical levels, uncovering logical structures and even detecting omissions or inaccuracies in questioning that lead to better communication outcomes. Picture a medical analogy: while competitors may only provide a superficial health check (akin to a routine consultation or test), Cognitee aims to achieve diagnostics at the level of a CT scan or MRI, offering profound insights into communication effectiveness.

The Impact: Enhancing Engagement and Performance

The initial results from applying this approach in corporate environments reveal notable improvements in both subordinate performance and engagement scores. By employing a structured analysis of communication strategies rather than relying on intuition, organizations can adopt universally replicable frameworks for 1-on-1 meetings, setting Cognitee apart from the competition.

Analyzing Coaching Techniques: Episode Highlights

In the first episode, the series features an analysis of coaching techniques used by Hisashi Igarashi, the Honorary Chairman of the Japan Executive Coaching Association and an International Coaching Federation-certified Master Coach. A critical element highlighted during the analysis was his ability to generate open-ended questions.

Episode 1: Breakdown of Professional Coaching Techniques

• - Rapid-Fire Open-Ended Questions: Within just nine minutes, Igarashi posed nine open-ended questions, significantly higher than the typical rate of seven in an hour, demonstrating an exceptional capability to extract deeper thinking from the respondent.
• - Mirroring Responses: By echoing the words of the conversational partner every two minutes, he nurtured a sense of trust and comfort, encouraging elaboration and reflective responses, leading to deeper dialogues.

Episode 2: Insight into Listening Skills in Career Consultations

The second episode features an analysis of Kanako Kinoshita, the representative coach for Career Support "Caripa," who emphasizes a listening-centered approach in career discussions. Her techniques include:

• - Promoting Dialogues: During interactions, Kinoshita allows the respondent to dominate the conversation, leading to greater self-expression and more extended responses than might typically occur. This approach fosters a more profound understanding of the individual's circumstances.

Panel Discussions: The Essence of 1-on-1 Interactions

Each episode's latter half hosts a panel discussion involving both the analysts and the featured coaches, facilitating a dialogue around practical applications. Key takeaways from these discussions include:

• - The significance of trust and partnership in 1-on-1 meetings, emphasizing that approaching them as equal partners rather than as a hierarchy can drastically influence their outcomes.
• - The importance of organizations clearly communicating the purpose behind 1-on-1 sessions to avoid them becoming mere formalities.

Future Perspectives: Scientifically Dissecting Human Interaction

The "1-on-1 Analysis" series is set to encompass twelve episodes, addressing a wide array of scenarios relevant to management personnel, junior leaders, coaching, and sales environments. However, Cognitee's ambition extends beyond merely instructing on 1-on-1 sessions; its quantification technology has already been implemented in over 400 companies across various sectors, enabling improved communication in contexts such as shareholder meetings, IR briefings, sales pitches, counseling, and dispute resolutions.

In essence, the project will evolve towards a platform that enhances general engagement in business dialogues, aiming to uplift organizational productivity and trust.

For more updates and service details, please visit Cognitee's website.

Cognitee Inc. Overview

• - Company Name: Cognitee Inc.
• - Services: Utilizing qualitative information quantification technology for research and organizational analysis.
• - Headquarters: 1-1-2 Nishi-Oi, Shinagawa-ku, Tokyo, Japan
• - Established: March 28, 2013
• - Website: Cognitee
• - Capital: 600 million yen (including reserves)
• - Employees: 74 (including remote workers)
• - CEO: Ria Kono
• - Awards: Recognized by several institutions for innovative practices in human resource development, telework, and AI application.

For inquiries, please contact:
Cognitee Inc. PR Contact: Nagisa Okui
Email: [email protected] | TEL: 03-4212-8445