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Survey Insights on Air Conditioner Cleaning Options

In a recent survey carried out by Ouchi ni Pro, significant trends emerged regarding customer preferences for air conditioner cleaning options. The findings shed light on what users prioritize when selecting additional services alongside air conditioner cleaning.

Summary of Findings

The survey, conducted online with a total of 100 respondents, aimed to understand what options customers value when it comes to cleaning their air conditioning units. The results highlighted some interesting choices:

• - Top Options Selected: The most desired additional services were "antibacterial and mold-proof coating" and "outdoor unit cleaning".
• - Pricing Considerations: A considerable inclination exists towards keeping the cost for the antibacterial and mold-proof coating under 2,000 yen. This reflects a strong desire for effective services without high additional costs.
• - Discount Preferences: Approximately 90% of respondents indicated that they would consider bundled service discounts. The impact of the discount amount can significantly influence their decision to utilize these additional options.
• - Effectiveness Over Cost: Interestingly, the most critical factor in choosing extra services was not the cost but the effectiveness of the options available. Customers are evidently more concerned about achieving satisfactory results.

Survey Details

This survey was facilitated through Crowdsourcing, targeting a mixed demographic of men and women, with 41% identifying as male and 58% female. The questionnaire was disseminated in November 2025 across Japan.

Interest in Option Services

When asked about their interest in additional air conditioning cleaning services:

• - High Interest: 12 respondents indicated they had a "very high interest".
• - Moderate Interest: 67 respondents stated they had "some interest".
• - Low Interest: Only 18 had "little interest" while 3 showed no interest at all.

Desired Additional Services

Respondents were allowed to choose multiple options from a list:

• - Antibacterial and Mold-Proof Coating: 73 selections
• - Deodorizing Service: 52 selections
• - Eco-Friendly Detergent Use: 8 selections
• - Drain Pipe Cleaning: 43 selections
• - Outdoor Unit Cleaning: 53 selections

Pricing for Antibacterial Coating

Respondents were also asked how much they would be willing to pay for the antibacterial and mold-proof coating:

• - Free: 42 respondents would certainly utilize the service if free.
• - 1,000-2,000 yen: 45 respondents indicated this range as acceptable.
• - 2,000-3,000 yen: 9 responses were within this range.
• - 3,000 yen or more: Only 2 respondents would not utilize the service at this cost.

Influence of Eco-Friendly Detergent

The impact of using eco-friendly detergents on service selection:

• - Significant Influence: Only 3 respondents said it would greatly impact their choice.
• - Some Influence: 44 indicated a slight influence.
• - Little to No Influence: 41 and 12 respondents claimed it had minimal or no influence.

Bundle Discount Impact

When inquired about service bundle discounts:

• - Keen Interest: 7 respondents rated very eager to use services with discounts.
• - Conditional Interest: 85 respondents were interested contingent on the discount amount offered.
• - No Change: 8 respondents said it would not change their choice, while none indicated a total lack of interest.

Key Factors in Service Selection

Finally, regarding the selection points for option services:

• - Affordability: 36 valued affordability.
• - Effectiveness: 58 prioritized high effectiveness.
• - Time Efficiency: 4 cared about the speed of service.
• - Safety and Environmental Considerations: 2 noted these as important.

About Ouchi ni Pro

Ouchi ni Pro is a reliable service comparison and reservation site for various living-related services. From air conditioner cleaning to plumbing and house cleaning, Ouchi ni Pro connects users with over 4,000 registered service providers nationwide. Users can evaluate service providers based on geographical reach, pricing, and quality, supported by more than 20,000 user reviews. A feedback campaign is currently being run, rewarding participants with digital gift coupons of up to 1,000 yen. Ouchi ni Pro aims to enhance the comfort of living environments through trustworthy recommendations.

Conclusion

The survey results from Ouchi ni Pro reveal that effectiveness and affordability significantly influence customer choices in air conditioner cleaning services. As consumers increasingly become aware of the benefits specific options provide, service providers need to adjust their offerings to meet these demands. The growing interest in bundled discounts also indicates a shift towards seeking value in service combinations. As we move toward a more environmentally conscious society, integrating eco-friendly practices may also appeal to an expanding consumer base.