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Kroger Expands Workforce for Holiday Season

As the holiday season looms on the horizon, The Kroger Co. (NYSE: KR) has announced an ambitious plan to onboard more than 18,000 new associates across its various locations. This remarkable hiring initiative is aimed at bolstering customer service during the company's busiest time of year. In a series of statements released, Tim Massa, executive vice president and chief associate experience officer, emphasized the company's commitment to providing exceptional customer care. He noted, "Our incredible associates are the heart of Kroger, serving our customers with dedication every day. We are excited to welcome new associates to join us in providing fresh, affordable food and exceptional customer experiences."

Diverse Job Opportunities

The positions being offered span a wide range of roles crucial to enhancing the overall shopping experience at Kroger stores. From cashiers and baggers to deli and bakery clerks, each associate plays a vital role in ensuring customers receive the best service. Individuals with experience as pharmacy technicians and those looking for customer-facing roles are also encouraged to apply. This initiative not only aims to fill positions but also to create moments that matter during the holiday rush.

Kroger's efforts have not gone unnoticed. Over the years, the company has received accolades for its dedication to hiring practices, including recognition in early career hiring from Handshake and being named one of America’s Most Trustworthy Companies by Newsweek.

Benefits and Development

Kroger offers its associates a comprehensive benefits package that includes competitive salaries, affordable healthcare, and retirement savings plans. Over the last seven years, wages and comprehensive benefits have seen a remarkable 38% increase, underscoring the company's commitment to its workforce. Additionally, Kroger is proud to offer a tuition reimbursement program, which allows associates to pursue educational opportunities up to $21,000 covering everything from GED courses to doctoral studies. Since its inception, this program has directed over $64 million into the education of its associates, with 89% of beneficiaries being hourly workers.

Kroger also invests in the training and development of its associates, offering role-specific training and access to resources through modern learning platforms. Notably, diversity and inclusion training are also a significant focus, reflecting Kroger's commitment to fostering an inclusive workplace.

Health and Wellness Opportunities

In today’s climate, health and wellness support is paramount. Kroger provides comprehensive resources, including access to Magellan Health, available 24/7 for counseling sessions, and BetterHelp virtual counseling services. Furthermore, the company aids associates with financial wellness through free and confidential financial counseling, coaching services, and online resources to help employees make informed financial decisions.

Flexible Perks and Discounts

Kroger encourages work-life balance by offering flexible scheduling and exclusive discounts on groceries, electronics, and various services. These benefits aim to create a supportive work environment that values the well-being of its associates.

Success Stories

Among the many success stories within the Kroger family is Chelsey, a dedicated cake decorator. After becoming a mother, she joined the Kroger team and quickly discovered her talent for cake decoration. Chelsey appreciates the flexibility that her role provides, allowing her to balance her responsibilities as a mother while engaging creatively with customers. Stories like Chelsey's highlight the unique journeys and growth opportunities available within the Kroger team.

Individuals seeking similar experiences are encouraged to apply through Kroger's modern, mobile-friendly candidate platform. This new system simplifies the application process, allowing potential candidates to import their profiles from LinkedIn or Indeed swiftly.

Join the Kroger Family

In summary, Kroger's initiative to hire 18,000 associates is not just about filling positions; it’s about enhancing the overall customer experience during the holiday season and beyond. As they prepare to welcome new team members, Kroger continues to emphasize its dedication to providing fresh food and exceptional service. For those interested in learning more or applying, visit krogerfamilycareers.com for more information.

For The Kroger Co., this hiring approach represents a significant step forward in their ongoing mission to serve communities and enhance the human experience, solidifying their position as a leader in the retail sector.