Hankook Tire Introduces SURETIRE PLAN for Customer Peace of Mind and Enhanced Safety
Hankook Tire Unveils the SURETIRE PLAN
In a bold move to enhance customer security on the road, Hankook Tire has officially unveiled its innovative program, the SURETIRE PLAN. This newly introduced warranty scheme promises a seamless experience for customers by offering industry-leading coverage as well as compelling trial periods. The initiative is aimed at reassuring drivers that reliability and safety are at the forefront of Hankook's priorities.
Comprehensive Warranty Features
The SURETIRE PLAN provides a magnificent umbrella of assurance covering various tire models including Ventus, Dynapro, Kinergy, Weatherflex, *icept, ipike, and the innovative iON EV lineup. Noteworthy is the program's introduction of a 30-day free trial for select models, allowing customers to test out their new tires with no strings attached. If, for any reason, customers are not satisfied with their choice, they may return the tires with proof of purchase within the 30-day period and receive a full replacement.
Additionally, Hankook’s warranty features include limited coverage that spans workmanship and material defects for the tire's usable tread. Also of intrigue is the Road Hazard Warranty, which comes into play if a tire becomes non-serviceable due to a road hazard that cannot be repaired, thereby offering assistance to drivers in need.
Special Considerations for Electric Vehicle Owners
Recognizing the rising demand for electric vehicles, Hankook has tailored a specialized edition of the SURETIRE PLAN specifically for iON EV customers. This exclusive offering features an extended 100-day free trial designed explicitly for Hankook’s electric tire lineup. This initiative reflects Hankook’s commitment to provide essential support and guarantees for the expanding EV market, aligning with an environmentally conscious movement towards sustainable driving solutions.
Voice of Assurance from Leadership
As K.C. Jensen, Vice President of US Passenger Car and Light Truck Sales stated, “At Hankook, we recognize the importance of trust and reliability when it comes to our customers' safety on the road. With the SURETIRE PLAN, we’re not just offering a product, but an assurance that every Hankook tire is backed by the best-in-class protection.” This assertion embodies the company's ethos of fostering an environment of customer-centric service that transcends mere product offerings.
A Game Changer in Tire Retail
The launch of the SURETIRE PLAN signals a major shift in how tire companies approach warranties. By introducing risk-free trials and comprehensive coverage, Hankook aims to elevate customer confidence, giving peace of mind that is invaluable on the bustling roads. This approach not only positions Hankook favorably in a competitive marketplace but also helps to cultivate long-term customer loyalty, as drivers can embark on their journeys knowing they are backed by a tire manufacturer devoted to their safety and satisfaction.
This new program aligns with Hankook Tire America's overarching goal to deliver high-quality, reliable products while also prioritizing sustainable practices—all crucial factors as the brand continues to grow in the ever-evolving U.S. tire market. For more detailed information regarding the warranties, guidelines, and conditions attached to the SURETIRE PLAN, customers are encouraged to reach out to their Hankook representatives or explore the program’s dedicated website.
As Hankook Tire continues to lead the charge in producing innovative tire solutions, initiatives like the SURETIRE PLAN* highlight their ongoing commitment to providing customers with not only top-tier performance but an operational promise that goes beyond performance, focusing on driver safety and satisfaction.