Customer XR: Redefining Brand Engagement through Virtual Reality
In a remarkable move set to shake up the commercial landscape,
Customer XR has recently emerged as a pioneering design agency specializing in virtual and augmented reality (VR and AR) solutions. Based in
New York, the agency aims to empower various enterprises by leveraging the immersive capabilities of XR (Extended Reality) and the metaverse to forge deeper connections with their customers.
With
over 22 million active VR headsets globally, many companies recognize the vast potential of VR applications but often find themselves at a loss regarding where to begin. This is where Customer XR steps in as a guiding light. Co-founded by
Kevin Sheehan, who also serves as the President, the agency is dedicated to crafting bespoke XR solutions that meet the unique needs of major brands. Sheehan emphasizes this mission: "What Customer XR is hoping to become is that single source for starting that journey." He believes that with an in-house development team focusing on affordable proof of concept applications, as well as strategic partnerships with top developers across the nation, they can transform any XR idea into a robust enterprise-grade application.
Diverse Projects at Customer XR
As part of its innovative initiatives, Customer XR is already engaged in multiple exciting projects designed to showcase their expertise and the extensive capabilities of XR. Here are some standout applications currently under development:
1.
Kitchen Savers: This VR application will enable users to visualize their current kitchen using augmented reality and explore a range of finishes and accessories from the brand’s portfolio, essentially making kitchen renovations a hassle-free experience.
2.
Egress Pros: In a unique blend of education and immersion, this Meta app allows users to virtually experience the harrowing impact of a basement fire without any escape route, subsequently showcasing effective egress solutions to ensure safety during emergencies.
3.
Luxury Hotel Chain: Customer XR is working on a captivating proof of concept for a reputable global hotel chain. This project aims to provide potential guests a fully immersive
360-degree 8K virtual reality tour of the resort, from the lobby and room options to all available amenities, thereby enhancing the decision-making process for travelers.
4.
Quick Service Restaurant (QSR): A custom VR training application is in the works for one of the nation's largest QSRs. This tool will enable local managers to train staff in food preparation, cleanliness, and customer service using a precise VR replica of their test kitchen located in Carlsbad, CA.
A Strong Foundation: Backed by Cloudlinx
Customer XR's inception was made possible through investment from
Cloudlinx, one of America’s foremost technology providers working to enhance customer experiences. Cloudlinx’s reputation is underscored by two-time recognition in the
Inc 5000 list of the fastest-growing companies in the United States. This partnership not only strengthens Customer XR's technological footing but also positions them at the heart of innovation in customer engagement strategies, further aligning them with both Meta and Apple platforms as an approved Software Vendor (ISV) and development partner, respectively.
The Future of Brand Interaction
As Customer XR progresses in its mission, the agency envisions a future where brands can utilize cutting-edge XR technologies to effectively engage consumers and foster long-lasting relationships. By tapping into the abundant possibilities that both virtual and augmented reality offer, Customer XR stands as a key player in redefining how businesses can connect with their audiences in the evolving digital landscape. For more information about this transformative agency and to explore its offerings, visit
www.customerxr.com and connect with them on social media @customerXR.