#Japan #Fukuoka #IBS #Ureru Group #AI Snatch Call

Transforming D2C Order Processing with AI Snatch Call

In an exciting breakthrough for the D2C (Direct-to-Consumer) industry, Ureru Group Inc., based in Fukuoka, Japan, has entered a strategic partnership with IBS, a leading strategic marketing call center company in Tokyo. This collaboration has birthed an innovative telemarketing solution named AI Snatch Call, which promises to redefine the standard practices in D2C order processing.

Addressing the Challenges of Telemarketing

For many D2C businesses, traditional advertising methods such as television and print media have made customer acquisition a challenging endeavor. Operating a call center is pivotal, as it directly affects profitability and customer interactions. However, predicting response rates from advertisements remains difficult, leading to a paradox where excessive operator staffing increases fixed costs, while a lack thereof leads to missed sales opportunities. This inefficiency has long been a bottleneck, preventing businesses from maximizing profit margins and lifetime value (LTV).

Unleashing the Power of AI Snatch Call

The newly launched service, AI Snatch Call, is designed to efficiently merge artificial intelligence with the expertise of human operators. This first-of-its-kind telemarketing solution harnesses the strengths of both elements to address previously hard-to-solve industry challenges.

How AI Snatch Call Works

Incoming customer calls (inbound calls) are first addressed by AI, achieving a remarkable 100% response rate around the clock, eliminating the occurrence of missed opportunities entirely. After this initial contact, AI Snatch Call’s standout feature comes into play. For callers who require more than just basic information to make a purchase—such as those needing detailed explanations or reassurances—AI smoothly transitions them to a human operator without using aggressive sales tactics.

This is where skilled IBS operators, with their extensive experience, seize the opportunity to convert these leads with a much higher closing rate, effectively maximizing order potential. This innovative approach creates a powerful, scalable engine for D2C order maximization, capturing potential customers who would otherwise be lost.

Transforming Cost Structures in D2C Operations

AI Snatch Call is set to revolutionize the cost structures for D2C businesses. By leveraging AI for initial customer interactions, companies can significantly reduce fixed costs and cut personnel expenses. The follow-up by professional operators, executed on a performance-based compensation model, eliminates waste, resulting in maximized cost-effectiveness.

This means D2C businesses can operate without the typical worries of predicting advertisement response rates or the costs associated with staffing. It allows them to focus on scaling revenue based on completed orders, thus optimizing return on investment (ROI) in marketing.

About IBS: A Strategic Partner in Growth

IBS is a rapidly growing company that specializes in strategic marketing call center services. They offer a variety of digital sales solutions, including direct marketing, data mining, and telecommunications training. Their well-established expertise has earned them a high reputation in the challenging D2C market, particularly in areas such as health foods and online medical services.

Looking Ahead: The Future of D2C Business

The Ureru Group aims to utilize AI Snatch Call to establish a standard infrastructure for D2C order processing. This initiative isn't just about technology implementation; it's focused on fostering the ultimate order experience by merging AI and human efforts. The goal is to revolutionize the revenue model for D2C businesses.

In the future, Ureru Group plans to expand this structural approach across diverse industries, capturing significant market share, and further rolling out these solutions not just domestically, but also to global e-commerce entities. With an ambitious target of achieving 10 billion yen in sales on the horizon, the Ureru Group is already moving forward with its scale strategy.

With this venture into the world of D2C by harnessing the dual forces of AI and human capability, Ureru Group is not only enhancing success rates for companies involved but is also deeply committed to maximizing shareholder value. By embracing the hybrid approach of AI and human interaction, they are paving the way for a new era in telemarketing.

For more information visit Ureru Group.