#USA #Kansas City #Daupler #Aqualateral #Utility Automation

Daupler Secures $15 Million Series B Funding

Daupler, recognized as a premier response management solution for utilities and municipalities, has successfully completed a $15 million Series B funding round. This round was spearheaded by Aqualateral, a multi-asset investment entity based in New York City focused on water-related ventures. Existing investors, such as Burnt Island Ventures and KCRise Fund, also contributed to this oversubscribed financing effort.

The newly acquired funds will enable Daupler to further develop its AI-driven data analysis capabilities and automate field operations for utilities, enhancing their ability to manage incidents in real-time. This investment is particularly significant given the increasing demand within the electric utility market and the company's aspirations for international expansion, particularly within the UK and EU.

According to Jiten Manglani, CIO of Aqualateral, the firm seeks out transformative solutions that empower communities to withstand frequent water and climate-related challenges. He underscored the importance of Daupler's platform in enhancing the efficiency with which utilities manage water-related emergencies and service disruptions. He stated, "Utilities are frequently under immense pressure from increasing weather events and aging infrastructure. Daupler’s technology stands as a crucial asset in helping these agencies provide reliable services to their communities."

Daupler was founded with a mission to revolutionize emergency response processes within utility sectors, particularly in times of staffing shortages and resource constraints. John Bertrand, CEO of Daupler, expressed his pride in the company’s progress and the vital role played by their AI-powered tools in addressing incidents swiftly. These tools not only assess and prioritize incidents but also automatically manage crew deployments, ultimately resulting in faster resolutions. This funding will catalyze product advancements and support extensive outreach into the electric utility sector, allowing for greater scalability across the UK and EU.

Innovative Solutions for Critical Infrastructure

Daupler’s initiatives include the enhancement of its response management systems, aiming to provide end-to-end solutions for utility clients across 38 states in the U.S., as well as Canada and New Zealand. The firm is committed to developing its advanced analytics capabilities further. This will assist utilities in optimizing crew deployment, managing team dynamics, and tracking actions in real-time, thereby improving overall workflows.

The company has garnered acknowledgment through multiple awards at prestigious platforms such as the Smart Water Summit and has secured a position in the GovTech Top 100 for four consecutive years.

Demand in the Electric Utility Sector

Having already established a strong footing in the water utility sector, Daupler is making strides in modernizing emergency responses for electric utilities, including city municipalities, investor-owned utilities (IOUs), and cooperatives. The demand for automated incident response highlights a critical need for these solutions, and Daupler is strategically positioned to provide utilities with an expedited service approach. The effectiveness of their automation tools simplifies incident responses, optimizes field management procedures, and enhances the lines of communication with customers.

Global Expansion Efforts

Building on success in the United States, Daupler is set to expand its influence internationally by aiding utilities in innovating their incident management systems. Water utilities in the UK and EU encounter challenges similar to those experienced by their American counterparts, including outdated infrastructure and workforce shortages. This allows for a broader application of Daupler’s technologies, which are vital for bolstering resilience and expediting emergency responses.

Daupler’s proven success in the U.S. has highlighted its capacity to enhance operational efficiency and reliability on significant improvements in service. Reports from customers indicate response times could decrease by 50% and operational costs might drop by up to 80%. Notably, during Hurricane Helene, the company facilitated automated responses for its utility customers across North Carolina, South Carolina, and Florida, significantly boosting service restoration efforts.

The City of Durham, North Carolina, which adopted Daupler’s solution in 2018, experienced remarkable improvements in service efficiency. As stated by Tim Segard, Utilities System Supervisor, "Daupler radically transformed our operations. Our response times improved, communication streamlined, and overall, our service gained significant enhancement."

Through automating incident assessments and optimizing dispatch routines, Daupler redefines emergency responses for its clientele. As it continues to venture into new markets, the company will support utilities globally in modernizing their operations and reinforcing their infrastructure resilience.

About Daupler

Daupler’s Response Management System (RMS) leverages the world’s most extensive dataset on utility incidents, providing swift assessments for electric, water, wastewater, and public works infrastructure. With an essential end-to-end incident management solution, Daupler assists utilities in triaging and dispatching resources while optimizing response protocols, thus improving community safety and service satisfaction. For further information, visit Daupler's website.

About Aqualateral

Aqualateral is devoted to tackling local and global water challenges through investments focused on innovative solutions that transform water access, treatment, distribution, and management. By ensuring capital is allocated effectively, Aqualateral delivers measurable value while addressing tangible community needs. More about Aqualateral can be found at Aqualateral's website.