Diebold Nixdorf Facilitates ROSSMANN's Successful Expansion Into Switzerland
Diebold Nixdorf, a recognized leader in shaping how banking and shopping experiences evolve, has played a significant role in the successful entry of ROSSMANN, one of Europe's leading drugstore chains, into the Swiss market. This collaboration marks a pivotal moment for both organizations, setting a strong foundation for future expansions in Europe.
At the core of this partnership is a comprehensive support system that utilizes Diebold Nixdorf's eServices portal alongside advanced retail technologies, including point-of-sale (POS) systems and efficient self-checkout solutions. Since the collaboration began in 2021, the focus has been on not only enhancing ROSSMANN's operational efficiency within Germany's expansive network of stores—over 2,350 setups—but also ensuring that the transition to Switzerland's market is smooth and successful.
The recently launched services come from a model of joint operating, monitoring, and servicing that began in Germany, giving both companies a robust blueprint for future expansions across Europe. This strategic initiative is a key milestone, emphasizing the importance of intelligent retail technology and effective managed services in the modern marketplace. As ROSSMANN transitions into Switzerland, plans are already in motion to integrate various additional end devices to Diebold Nixdorf's eServices portal, including back-office computers. Currently, there's an upgrade underway, replacing these PCs with Diebold Nixdorf's cutting-edge DN Series BEETLE M2110 POS systems, showcasing the duo's commitment to innovation and customer satisfaction.
Alexander Blanckarts, ROSSMANN's head of IT Operations, acknowledged the technical expertise and reliability that Diebold Nixdorf has provided, emphasizing that these factors are crucial for ensuring the dynamic development of their IT infrastructure. He highlighted the importance of this relationship, asserting that it allows ROSSMANN to consistently deliver high-quality solutions to both customers and employees.
Leyla Feghhi, who heads Retail Sales for Diebold Nixdorf in the DACH region, expressed excitement about the growth of their partnership with ROSSMANN. The joint venture underscores their ongoing triumph and commitment to enhancing customer experiences, driving sales, and optimizing costs. This initiative not only supports ROSSMANN's goals in the Swiss market but also lays a solid groundwork for extending its presence into other European regions in the future.
Founded in 1972 by Dirk Roßmann, ROSSMANN has become one of Europe’s largest drugstore chains, boasting around 4,966 stores and employing about 65,500 people. In 2024, the company reported impressive sales figures of €15.3 billion across several countries, cementing its status as a major player in the retail space. Meanwhile, Diebold Nixdorf continues to transform banking and shopping processes worldwide, ensuring millions of consumers have seamless access to services across various channels. With a presence spanning over 100 countries and a dedicated workforce of about 21,000 employees, Diebold Nixdorf is committed to connecting physical and digital consumer experiences securely and efficiently.
As Diebold Nixdorf and ROSSMANN continue to pave the way for innovative retail solutions, their partnership reflects a commitment to enhancing the shopping experience while ensuring operational efficiency across various regions. The success seen in Switzerland is just the beginning of what is sure to be an exciting chapter for both brands as they work together to explore more opportunities for growth across the continent.