#USA #New York #Supply Chain #Genpact #HFS Research

Genpact's Recognition as a Market Leader in Intelligent Supply Chain Services

On December 4, 2025, Genpact (NYSE: G), a leader in advanced technology solutions, announced its accolade as a Horizon 3 Market Leader in the HFS Horizons Intelligent Supply Chain Services assessment. This recognition by HFS Research underscores Genpact's innovative contributions to the supply chain sector, particularly through AI-optimized operations that enhance efficiency and deliver measurable financial outcomes.

Genpact's model exemplifies an effective fusion of technology and operational expertise, setting it apart in a competitive landscape. Ashish Chaturvedi, Executive Research Leader at HFS Research, commended the company for combining its well-defined as-a-service operational framework with advanced AI capabilities. This synergy has positioned Genpact as a pivotal player, significantly driving fiscal efficiency for its clients.

What Sets Genpact Apart?

HFS Research points out key aspects that distinguish Genpact:

• - As-a-Service Operating Model: Genpact employs a meticulously structured outcomes-driven model that encompasses planning, sourcing, order management, logistics, and aftermarket services. Their services, such as planning-as-a-service and order management-as-a-service, exemplify the flexibility and effectiveness of this model.

• - Technological Proficiency: The company boasts a robust talent pool skilled in leading technologies including Kinaxis, Blue Yonder, Microsoft Azure, and others, facilitating seamless execution and continuous innovation.

• - AI and Innovative Approaches: Genpact has made remarkable strides with its use of AI, specifically through packaged solutions for demand planning, supply orchestration, and predictive logistics, showcasing a comprehensive approach to modern supply chain challenges.

Gopal VK, the Supply Chain Services Business Leader at Genpact, emphasized the need for partners who merge deep operational insights with cutting-edge AI technologies. According to him, Genpact's tailored solutions in analytics and planning empower organizations to make swift decisions, realize savings, and establish resilient operations that are prepared for future challenges.

Delivering Impactful Results

The influence of Genpact's innovative solutions is evidenced through several impactful case studies:

• - A global leader in food and beverage achieved a staggering $99 million in savings by leveraging an integrated planning hub.
• - A prominent company in packaged and frozen foods discovered over $50 million in savings after updating their end-to-end planning processes.
• - A life sciences firm experienced a 10%-20% improvement in customer satisfaction following their overhaul of order management.
• - Another food and beverage organization recorded a 25%-35% reduction in cost-per-order due to enhanced truck utilization.

These examples highlight Genpact's role not just as a service provider, but as a strategic partner capable of transforming supply chains and driving efficiency.

Conclusion

Genpact's recognition as a Horizon 3 Market Leader by HFS Research reinforces its position at the forefront of supply chain transformation. The company's commitment to innovation and client-centric solutions has made it a trusted ally for businesses seeking to navigate the complexities of modern supply chain management. To learn more about Genpact's offerings, visit their website or download the comprehensive report by HFS Research to delve deeper into their market-leading strategies and solutions.