Transform Your E-Commerce Strategy to Capture Lost Revenue and Boost Customer Loyalty

Maximize Your E-Commerce Potential: Join Our Seminar!

Imagine your e-commerce site is silently losing tens of millions of yen each year without you realizing it. How would that make you feel? Recent studies reveal that 49% of customers abandon their carts if the purchase process exceeds three minutes, and alarmingly, 40% of customers who have had payment issues due to suspected fraud never return to your site. These surprising statistics highlight the critical challenges faced by e-commerce operators daily.

Payment processing is not merely a transactional function; it is the pinnacle of customer experience (CX) and the final step in building trust in your brand. A poor payment experience can negate all previous marketing investments.

Background of the Seminar

In response to these challenges, OSF Global Japan, a top partner of Salesforce Commerce Cloud, and the payment platform Stripe are hosting a collaborative seminar aimed at addressing the "opportunity loss" in e-commerce and maximizing the customer experience.

According to Stripe's research, optimizing the payment process can improve overall payment success rates by 5%. If your Gross Merchandise Value (GMV) is 5 billion yen, this could mean losing up to 250 million yen annually in sales. This seminar will provide insights and specific strategies to convert lost revenue into profits and maximize customer lifetime value (LTV).

Additionally, there will be a special session featuring the latest topics from Salesforce Japan, including highlights from Dreamforce 2025 and World Tour Tokyo.

This is an opportunity to transform your e-commerce venture from a simple sales operation into a profit-generating growth engine. We encourage you to seize this opportunity and participate.

Event Details

Location

LIFORK Otemachi

Date and Time

November 25th (Tuesday) from 14:00 to 16:40

Cost

Free of charge (Pre-registration required)

Registration Method

Pre-registration is mandatory: Register Here

Participation Limit

Limited spots available - please register early to secure your attendance.

About Stripe Japan

Stripe is a company that builds programmable financial services. Millions of businesses worldwide use Stripe to facilitate online and in-person payments, embedded finance, and revenue model customization, thus fostering more profitable enterprises. Headquartered in San Francisco and Dublin, Stripe processes over $1.4 trillion in payments, which accounts for 1.3% of the global GDP. The company invests in expanding technologies focused on AI and stablecoins, contributing to the advancement of cutting-edge innovations in the global economy.

About OSF Global Japan

OSF Global Japan is a recipient of the 2025 Salesforce Partner Innovation Award in the Finance category. With offices in Tokyo and Kansai, OSF was awarded the 2022 Salesforce Japan Commerce Cloud Partner of the Year. Since its inception, OSF has specialized in building Salesforce solutions, boasting over 50 locations worldwide as a professional group in digital transformation. Their expertise extends beyond rapidly constructing B2C e-commerce sites; they also have extensive implementation records in B2B, CRM, and loyalty management across all Salesforce clouds.