Middlesex-London Paramedic Service Chooses ImageTrend for Better Patient Care and Data Insights

Middlesex-London Paramedic Service Partners with ImageTrend

In a strategic move to advance patient care, the Middlesex-London Paramedic Service (MLPS) has chosen the ImageTrend Platform as its new documentation and data analytics solution. This partnership aims to enhance clinical reporting, improve service efficiency, and comply with provincial standards for paramedic practices.

MLPS, which provides 24-hour emergency and non-emergency medical care to the residents of Middlesex County and London City, has long been committed to improving the quality of its services. By integrating ImageTrend’s comprehensive platform, the agency will be able to simplify data collection processes during emergency responses. This change is expected to lead to more consistent reporting and the acquisition of real-time analytics, crucial in making informed operational decisions.

Adam Bennett, Director of Paramedic Services at MLPS, expressed his enthusiasm for the collaboration: "After a thorough evaluation, we believe ImageTrend offers the right combination of innovation and support to meet the unique needs of MLPS. We're looking forward to building a successful partnership."

The ImageTrend Platform is designed to provide a valuable resource for MLPS as it adapts to evolving challenges in the field of emergency services. One of the key features of this platform is its compatibility with the Ontario Ambulance Documentation Standards (OADS v4.0). These standards, set forth by the Ministry of Health in 2025, dictate protocols for documenting ambulance call reports, which are essential for both immediate care and long-term service quality improvement efforts.

President and CEO of ImageTrend, Patrick Sheahan, highlighted the importance of this partnership: "Partnering with MLPS builds on our commitment to helping Canadian paramedic services document care efficiently and put their data to work. We look forward to supporting their team with a platform designed to meet today's needs and adapt to what's next."

As part of this collaboration, MLPS joins other paramedic services across Ontario that are already using ImageTrend's technology. This growing network signifies a shift towards more technology-driven approaches in emergency medical services, marking a pivotal change in how these services operate amid growing demands.

The potential impacts of this partnership go beyond mere documentation. With enhanced data insights, MLPS can analyze trends, facilitate better resource allocation, and identify areas for improvement more effectively. This means that paramedics will have access to improved tools that ultimately enhance the care they provide to patients in urgent situations.

MLPS operates from 13 strategically located stations ensuring comprehensive coverage for Middlesex County and the City of London. Its headquarters hosts over 450 highly trained professionals, including paramedics, supervisors, logistics technicians, and support staff, all dedicated to providing the best emergency services possible.

For more information about ImageTrend and its services dedicated to emergency medical services, visit ImageTrend's website. This partnership not only strengthens the operational capabilities of MLPS but also sets a precedent for how paramedic services can leverage technology to meet the challenging demands of modern healthcare.