#AI Technology #Philippines #Manila #Sapiens International #Quickway Holdings

Quickway Holdings and Sapiens: A Strategic Partnership for Growth

In a significant move that highlights the growing synergy between traditional business practices and cutting-edge technology, Quickway Holdings, Inc., a prominent player in the Philippine insurance market, has officially partnered with Sapiens International Corporation. This collaboration marks Quickway's landmark step as Sapiens' first customer utilizing an integrated system combining core insurance solutions with artificial intelligence tools.

The announcement made on November 11, 2026, details that Quickway Holdings is adopting Sapiens' PC Foundation, previously known as IDITSuite, paired with the innovative SapiensAIP, a fully autonomous AI platform. This partnership also includes the implementation of Sapiens Brain, which serves as the central AI hub for the operations. With these advanced systems, Quickway aims to enhance its operational frameworks across its participating insurers: Stronghold, Sterling, Milestone, and Bethel.

Tailored Solutions for Insurers

The integration of Sapiens' offerings promises to revolutionize the way Quickway's four participating insurance entities operate. By providing a unified and configurable policy, billing, and claims platform, this initiative allows Quickway Holdings to seamlessly handle various lines of insurance business which include motor, fire, marine, and bonds. With this approach, each insurer can utilize Sapiens' three-layer AI technology – Sapiens AIP Surfaces for stakeholder engagement, Agentic AI for processing, and Brain for overarching intelligence – ensuring they stay competitive in the fast-evolving insurance landscape.

A Five-Year Commitment

Signed on September 29, 2026, at the prestigious Manila Polo Club, the agreement includes a five-year Software as a Service (SaaS) model, reinforcing Quickway's commitment to leveraging technology for forecasting and operational efficiency. The new tools will provide enhanced data analytics capabilities, enabling quicker decision-making in underwriting and claims management – effectively streamlining processes and minimizing time-to-settlement.

President of Quickway Holdings, Romulo I. Delos Reyes Jr., articulated the purpose behind this strategic alliance: “We chose Sapiens to give our insurance companies a modern platform that merges traditional capabilities with advanced AI. This is an evolution in how we operate, ensuring faster underwriting and smarter claims processing, while reinforcing our presence among the top insurers in the Philippines.”

Accelerated Digital Transformation

Quickway Holdings is not merely on a quest for technological adoption; it is leading the charge in digital transformation within the insurance sector. The company aims to replace its existing in-house platforms with Sapiens' sophisticated solutions, thereby enhancing their core operational capabilities. The integration will empower Quickway's underwriters and claims personnel to leverage AI-driven insights to make informed decisions, shifting the focus from rudimentary processes to a more agile, data-informed approach to risk management and policy issuance.

Furthermore, the anticipated outcomes extend beyond mere operational improvements. With Sapiens’ solutions facilitating a comprehensive digital interface, stakeholders will benefit from streamlined engagement processes across all four insurers. The capacity for real-time analytics will also provide actionable insights, greatly benefiting strategic underwriting, pricing, and portfolio management.

Looking Ahead: A Future with AI

While many companies are still experimenting with AI applications on the fringes of their operations, Quickway Holdings is taking a bold step toward total integration. As expressed by James Hannay, Chief Revenue Officer of Sapiens, “Quickway Holdings isn’t simply piloting AI; they are fully committing to utilizing AI to enhance core operations. They have transitioned from abstract discussions about digital transformation to tangible, committed actions.”

As this partnership unfolds, Quickway Holdings is poised to not only elevate its own operational standards but to also set a precedent within the Philippine insurance industry. Sapiens, a leader in SaaS-based insurtech solutions, aims to redefine how insurance is processed and managed, benefiting both insurers and their customers alike.

Conclusion

The collaboration between Quickway Holdings and Sapiens epitomizes the future of the insurance industry—one characterized by agility, efficiency, and the smart deployment of AI technologies. As they transition into this new chapter of digital transformation, Quickway and Sapiens are demonstrating how effective partnerships can lead to unprecedented growth and stability in the competitive insurance landscape within the APAC region.