#Sweden #Stockholm #Sinch AB #Americas #voice solutions

Sinch Reports First Quarter 2026 Results

Stockholm, May 7, 2026 – Sinch AB (publ) has released its consolidated financial results for the first quarter of 2026, showcasing a solid performance with net sales reaching SEK 6,493 million. This represents an organic increase of 3% from the previous year, despite facing a significant currency impact that negatively affected sales by 11%.

Financial Performance Overview

During the January to March 2026 period, Sinch's gross profit amounted to SEK 2,214 million, reflecting an organic increase of 5%. Similar to sales performance, the gross profit was impacted by currency fluctuations, which reduced its actual figure by 13%. The company's EBITDA rose to SEK 792 million, an impressive organic growth of 18%. Adjusted EBITDA was reported at SEK 822 million, reflecting a 10% organic increase despite an 18% reduction due to currency effects.

In a notable move demonstrating shareholder commitment, the company's Extraordinary General Meeting approved the cancellation of 74,211,294 shares, amounting to 8.8% of the issued shares. Following this, Sinch continued its share repurchase program, acquiring 64 million shares for SEK 1,553 million, which means they hold 6.7% of their issued shares as of March 31.

Strategic Developments

Sinch has also made significant strides operationally during this quarter. A strategic partnership was announced with Lovable, focusing on enhancing communication capabilities for AI-native applications. The launch of Agentic Conversations allows enterprises to integrate AI-driven customer engagement that spans multiple global communication channels. Another major launch was Voice Relay, which enables AI agents to participate directly in live phone calls, thereby enhancing customer service capabilities.

Moreover, Juniper Research recognized Sinch with the Platinum Winner title for RCS (Rich Communication Services) Monetization, indicating their leadership and innovation in the communications field.

Future Outlook and Leadership Changes

Post-Q1, the company has made significant leadership appointments, including Jonathan Bean as Executive Vice President for EMEA and Global Partnerships. Sinch was also positioned as a leader in the IDC MarketScape for Communications Engagement Platforms, showcasing its competitive edge in the market.

CEO Laurinda Pang expressed satisfaction with the quarter's results, highlighting the company’s disciplined execution strategy that led to a 3% organic revenue growth and 10% organic adjusted EBITDA growth. She pointed out that the performance in the Americas, which saw a 7% organic revenue increase and a 10% organic gross profit growth, is especially promising.

This robust growth can be attributed to strength across product categories and channels, particularly in voice solutions which have enhanced margins by transitioning to IP technology for network transmission. The numerous contract wins in technology and financial services sectors during the quarter will further strengthen their organic growth trajectory for the year ahead.

Conclusion

Sinch's Q1 2026 results clearly illustrate a powerful start to the year, underpinned by strategic partnerships and innovative technologies in an ever-evolving digital landscape. The company's focus on voice solutions continues to play a crucial role in its growth plan, setting high expectations for future performance.

For more details, interested parties can attend the upcoming conference call on May 10, 2026, where CEO Laurinda Pang and CFO Jonas Dahlberg will delve deeper into the report and respond to inquiries. This event aims to engage analysts and investors in discussions about the company's future direction, profitability outlook, and strategic initiatives.

For additional information regarding Sinch's performance and ongoing initiatives, visit investors.sinch.com.