LG's Innovative Customer Engagement Strategy at InfoComm 2025: Connect, Innovate, Elevate

LG Drives Innovation with 'Connect, Innovate & Elevate' at InfoComm 2025

At InfoComm 2025, North America’s largest professional audiovisual expo, LG Electronics USA is unveiling an innovative approach to customer engagement under the banner of 'Connect, Innovate & Elevate.' The event, held in the vibrant city of Orlando, aims to forge strong connections between LG and its partners, focusing on interactive product showcases and collaborative solutions tailored to meet specific customer needs.

LG’s booth at InfoComm stands out as a consultative meeting hub designed to invite interaction with partners and customers alike. With cutting-edge commercial display technologies at the forefront, LG is not just showcasing products but actively engaging in deeper consultations. B2B Marketing Head David Bacher emphasizes, “Our strategy at InfoComm 2025 is to start or strengthen relationships, introduce collaborative ideas, and then follow up with deeper consultations.” This approach aims to develop bespoke solutions that cater specifically to customer challenges within various sectors such as education, healthcare, and hospitality.

Innovative Product Showcases

Visitors to LG’s booth can expect to see a variety of impressive displays, including the 75-inch LG CreateBoard, a 136-inch LG MAGNIT AM Micro LED, and a unique 30-inch transparent LG OLED display featuring an AI assistant. This AI-driven concept, developed in partnership with tech innovator Invisible Arts, aims to serve as a digital concierge, helping businesses streamline operations and enhance customer satisfaction. The virtual assistant is designed to interact in a friendly manner, making high-tech solutions accessible and engaging.

Additionally, LG is demonstrating products suitable for diverse business environments, such as the 105-inch Ultra Stretch signage display and LG’s Business Cloud solutions, which include a range of powerful tools for modern enterprises.

Across the expansive expo floor, LG is collaborating with over 20 partner booths, where visitors can see practical applications of LG solutions in action. This includes state-of-the-art displays, medical monitors, and more, each tailored to specific industry needs. Attendees can also participate in the 'LG Partner Pursuit' game, encouraging them to explore partner booths while offering the chance to win exciting prizes.

A Collaborative Future

Bacher notes, “There’s no better way to demonstrate the power of our solutions than by having our partners showing them in action.” This collaborative spirit is a hallmark of LG’s approach at the trade show, emphasizing the importance of co-creation in driving innovation and addressing user needs in real-time. Through collaborative partnerships, LG aims to redefine traditional business models by integrating their technology with partner solutions that enhance engagement and effectiveness.

The exciting atmosphere at InfoComm continues to emphasize LG's commitment to excellence in customer engagement. By bridging the gap between cutting-edge technology and customer-centric solutions, LG not only showcases its commercial display innovations but also lays the groundwork for ongoing relationships with partners and customers.

For those interested in exploring these advancements further, LG encourages all attendees to visit their dynamic booth and experience firsthand the innovative products and solutions that define the future of visual display technology. LG's presence at InfoComm 2025 will undoubtedly leave a lasting impression on the AV industry, illustrating how innovation and collaboration can shape tomorrow’s business landscape.

About LG Electronics USA

LG Electronics USA, based in Lincolnshire, Illinois, focuses on delivering customized display solutions across various sectors, including lodging, hospitality, healthcare, and education. As a trusted leader in the consumer electronics domain, LG USA bolsters the overall experience through its engineering and support services. With accolades such as the eleven-time ENERGY STAR® Partner of the Year, LG continues its pursuit of enhancing efficiency and sustainability in tech solutions that resonate with modern business practices.

To learn more about LG's innovations and developments, please visit LGSolutions.com. Stay connected with the latest updates by following @LGforBusinessUSA on social media platforms like LinkedIn, Instagram, Facebook, and YouTube.