#Netherlands #Rotterdam #JD.com #JoyExpress #Joybuy

JD.com Launches JoyExpress

In an ambitious move to enhance its logistics capabilities in Europe, JD.com, one of the world's leading e-commerce platforms, has officially launched JoyExpress, a new express delivery service. This service promises a seamless delivery experience directly to consumers’ doorsteps, marking a significant advancement in JD.com's operations and customer service initiatives within European markets.

JoyExpress: Tailored for Europe’s Urban Landscape

Set to operate in major metropolitan areas such as the Netherlands, the United Kingdom, Germany, and France, JoyExpress is designed to offer next-day or same-day delivery service. Initially developed to support Joybuy, JD.com’s upcoming online retail platform aimed at European customers, JoyExpress will ensure that logistics stay ahead of the demands posed by modern online shopping. The official full-scale launch of Joybuy is anticipated to occur within 2026.

JoyExpress vehicles will be instantly recognizable. Delivery personnel will wear uniforms emblazoned with the service’s logo, representing the efficiency and professionalism that JoyExpress aims to deliver. The fleet comprises trucks, vans, and electric bikes, all operated from over 60 warehouses and distribution centers across Europe. As the Joybuy platform continues to expand, the JoyExpress infrastructure is expected to grow hand-in-hand, ensuring that logistics can support increasing customer expectations.

Advanced Logistics and Service Integration

The newly unveiled service goes beyond mere delivery; it introduces a comprehensive logistics solution encompassing storage, transport, installation for larger household appliances, and cold chain management. With the application of intelligent warehouses and sophisticated automation technologies, JoyExpress aims to provide customers with faster, more reliable, and sustainable logistics.

Axel Eggenwirth, Senior Director of Last Mile Europe at JINGDONG Logistics, expressed excitement about this expansion into the European market. He noted, “JoyExpress offers a fresh choice for logistics and delivery in Europe. We are eager to leverage our cutting-edge technology and expertise for the benefit of consumers in France, Germany, the Netherlands, and the UK while enhancing our supply chain capabilities in various sectors, including electronics and fast-moving consumer goods.”

JoyExpress and Customer-Centric Service

The essence of JoyExpress is not just in its delivery promise but also in creating an enjoyable shopping experience for Joybuy customers. The slogan, “Don’t just buy, Joybuy,” emphasizes the commitment towards delivering a service that transcends conventional e-commerce. With a high-quality team dedicated solely to fulfillment needs, JoyExpress aims to ensure that orders are delivered swiftly and reliably, making each shopping experience not just convenient but enjoyable.

Looking forward, JoyExpress plans to expand its services beyond just Joybuy. This expansion includes offerings for external business partners, enhancing not just JD.com's logistics capacity, but also enabling other businesses to benefit from their cutting-edge logistics solutions.

About JD.com and JINGDONG Logistics

JD.com, also known as JINGDONG, has established itself as a frontrunner in e-commerce, empowering businesses and consumers through innovative technologies and advanced retail infrastructure. Listed both on NASDAQ and the Hong Kong Stock Exchange, it holds a prominent place on the Fortune Global 500 list. JINGDONG Logistics, as a subsidiary, focuses on providing comprehensive supply chain and logistics services leveraging technology and strategic partnerships.

In conclusion, JoyExpress is set to revolutionize express delivery in Europe, making online shopping a dynamic and reliable experience for consumers. As JD.com forges ahead with this initiative, it not only solidifies its presence in the European market but also leads the charge for innovation in logistics, aiming to set new standards for customer satisfaction.