Citizens Bancshares Welcomes John H. Dwyer to Its Board of Directors

Citizens Bancshares Corporation has announced an exciting new addition to its leadership team. John H. Dwyer has officially joined the Board of Directors, bringing with him a wealth of experience and a notable track record of success in transforming corporate strategies while enhancing customer experience. Dwyer has spent much of his career in high-impact roles, including his position as President of ATT Prepaid and Cricket Wireless, where he was instrumental in achieving impressive growth metrics such as boosting subscriber numbers by 53% and significantly increasing service revenue from $4.4 billion to $7.9 billion.

Dwyer’s leadership style is characterized by a focus on operational excellence and customer satisfaction. His efforts earned the companies he led multiple prestigious awards, including thirteen from JD Power, indicating a strong commitment to delivering exceptional customer service. Furthermore, his strategic acumen shines through his ability to consolidate various regional operations into a streamlined organization, a process that has bolstered the operational effectiveness of the companies with which he has worked.

Beyond corporate achievements, Dwyer has demonstrated an unwavering dedication to community leadership, co-founding a $400M wireless device supplier and serving on various boards for significant community organizations, including Junior Achievement of Georgia and the Atlanta Area Council of the Boy Scouts of America. His extensive community involvement and experience make him a relatable and influential leader, well-equipped to address the challenges and opportunities of today's competitive business environment.

Ray Robinson, the Chairman of the Board at Citizens Bancshares Corporation, expressed enthusiasm about Dwyer’s addition, stating, "John's visionary leadership and proven record of strategic transformation will be advantageous as we further elevate our growth and innovation agenda. We're thrilled to welcome him to our board and are confident that his insights will resonate with our mission and strategic objectives."

Cynthia N. Day, President and CEO of Citizens Bancshares Corporation and Citizens Trust Bank, echoed these sentiments, noting, "John's track record of driving operational excellence and customer satisfaction aligns perfectly with our focus on delivering an exceptional customer experience and innovative financial solutions. We look forward to his strategic perspective and the value his collaboration will add to our board."

Headquartered in Atlanta, Georgia, Citizens Trust Bank has over a century of experience in serving its community. The bank prides itself on offering tailored services and financial solutions that evolve alongside their customers' needs. Far more than just a traditional bank, Citizens Trust is committed to advancing economic equality and well-being in the communities it serves. This mission continues to guide the bank's operations and its offering of financial solutions not just in Georgia but across the United States.

As Citizens Bancshares Corporation continues to grow, the addition of John Dwyer to its Board of Directors signifies a strategic step toward fostering an innovative future. Dwyer’s unique blend of corporate and community focus is expected to enhance the bank’s ability to connect with its customers and community, delivering innovative solutions that reflect the diverse needs of its clientele. With such leadership, the future looks bright for Citizens Bancshares Corporation.