Tweddle Group and iNAGO Reveal AVA, an Innovative AI Vehicle Assistant at CES 2025

Introducing AVA: The Next-Gen AI Vehicle Assistant

Tweddle Group, a leading name in product support technology, has announced an exciting unveiling at CES 2025: AVA, or the Advanced Vehicle Assistant. Designed to be an intelligent, in-vehicle multimedia assistant, AVA aims to revolutionize the driving experience by offering hands-free information and enhanced interaction between the driver and their vehicle.

A New Era of Vehicle Assistance

At the heart of AVA is its AI-driven platform, which allows it to respond to voice commands in a conversational manner. This development responds to the need for a more intuitive and user-friendly interface in cars, which traditionally rely on static printed or PDF manuals. Tweddle Group President, Todd Headlee, emphasized the significance of AVA by stating, "With hands-free product information, AVA fills a crucial gap in the in-vehicle assistant landscape."

Furthermore, Claude Vanbeveren, Chief Business Development Officer at Tweddle Group, highlighted AVA's capability to provide real-time updates and dynamic content, which means that original equipment manufacturers (OEMs) can constantly refine and enhance customer support materials. Unlike traditional manuals, AVA ensures that vital vehicle information is always up-to-date and accessible.

Enhanced Communication

A unique feature of AVA is its notification system, which allows OEMs to communicate critical messages directly to drivers. This proactive approach ensures that drivers are informed about significant events—be it a vehicle issue or recall notice—while safely on the road. Mike Flaherty, Vice President of Product Development at Tweddle Group, explained how this feature streamlines the recall process and connects customers to authorized retailers effectively.

Collaboration with iNAGO

Tweddle Group collaborated with iNAGO, the creators of the netpeople® assistant, to bring AVA’s Generative AI capabilities to life. This partnership enables seamless, natural conversations between drivers and the AVA system. iNAGO’s Founder, Ron DiCarlantonio, expressed confidence in AVA’s potential, noting that the AI was specifically trained in automotive environments. A study even indicated that AVA's accuracy surpasses existing models, proving to be 20% more accurate than similar platforms like GPT.

Roadmap for Future Enhancements

The AVA platform promises continual evolution and improvement, with a roadmap for future updates that includes further integration with the vehicle's systems, thanks to its CAN-bus technology. Both companies are enthusiastic about the opportunities to enhance the driving experience and prioritize customer safety and engagement.

Live Demonstration at CES 2025

CES 2025 attendees will have the exciting chance to experience AVA first-hand. Tweddle Group and iNAGO will host live demonstrations during the event, which runs from January 7-10 in Las Vegas, Nevada. Those interested can book a demo through the CES website, making it a highly anticipated event for tech enthusiasts and automotive stakeholders alike.

Conclusion

The unveiling of the AVA AI assistant marks a significant milestone in automotive technology and consumer interaction. As vehicles become increasingly reliant on smart technology, Tweddle Group and iNAGO’s efforts to create a more responsive and informative driving environment signal a promising future. For more details about this innovative product and how it could transform your driving experience, stay tuned for updates directly from CES 2025.