#United States #Bloomington #C1 #Genesys #Partner of the Year

C1 Recognized as 2024 North America Partner of the Year by Genesys

C1, a prominent global technology solution provider known for enhancing connected human experiences, proudly announced its accolade as the 2024 North America Partner of the Year by Genesys®, a leader in AI-driven cloud solutions for experience orchestration. This recognition reflects the commitment of C1 to innovation and high-quality customer service, underscoring its impact on modern customer interactions.

The Genesys Partner of the Year Awards celebrate organizations that exhibit exceptional dedication to client satisfaction while implementing transformative solutions. C1's integration with the Genesys Cloud™ platform enables it to design and deploy IT solutions tailored to improve customer experiences across various industries, significantly elevating customer satisfaction levels.

Omar Bhatti, Chief Customer Officer at C1, expressed immense pride in receiving this award, stating, "We are honored to be recognized as the Genesys North America Partner of the Year. Our shared vision for the future of customer experience and the strength of our partnership empowers us to deliver exceptional value for our customers."

The collaboration between C1 and Genesys is fueled by a mutual goal: to revolutionize customer experience through advanced technology. By combining Genesys’s cutting-edge solutions with C1’s extensive service and business process knowledge, the partnership has consistently produced high-impact results, fostering trust among a broad client base.

Zeus Kerravala, Chief Analyst at ZK Research, emphasized the innovative aspects of this collaboration, stating, "Modernizing customer experience isn't solely about technology. The synergy between C1 and Genesys, combined with expert services and business insights, showcases a strategic collaboration that generates meaningful transformative outcomes. This success has earned the loyalty of numerous clients."

C1’s solutions, powered by integrated AI technologies, are designed to enhance organizational performance and customer management. The partnership with Genesys not only amplifies the services provided but also broadens the scope of customer interaction possibilities, ultimately driving digital transformation and operational excellence in client operations.

For those looking to learn more about C1 and its solutions in partnership with Genesys, additional information is available at onec1.com/partners/genesys. This recognition not only enhances the reputation of C1 as a key player in technology solutions but also reinforces the pivotal role of strategic partnerships in today’s digital landscape.

About C1: C1 stands out as a leader in providing cloud-based customer experience and collaboration solutions that are instrumental for organizations aiming to upgrade their IT and communication structure. Through partnerships with industry giants like Genesys, C1 strives to guide companies in achieving digital transformation and operational excellence effectively.

Media Contact
Kim Espinosa
Email: kim@c1.com
Phone: 832-721-0087