#United States #Boston #eschbach #Shiftconnector #SAMI

eschbach Recognized for Excellence in Pharmaceutical Technology

On October 8, 2025, eschbach, a prominent developer of the Shiftconnector® platform, received two significant awards at the 2025 Pharmaceutical Technology Excellence Awards. These awards, which are highly regarded within the pharmaceutical sector, were presented for their remarkable innovations in operational intelligence and the introduction of an AI assistant called SAMI.

About Shiftconnector® and SAMI

The Shiftconnector® platform is designed to transform fragmented and often siloed data from pharmaceutical manufacturing into a seamless flow of actionable intelligence. This operational software unifies data from various manufacturing systems including Manufacturing Execution Systems (MES), Laboratory Information Management Systems (LIMS), SCADA, and ERP systems. In this way, it provides a comprehensive view of operational performance through contextualized insights.

SAMI, eschbach's proprietary AI assistant, plays a vital role within this platform. It offers capabilities such as Smart Search and Smart Solutions, allowing operators to harness context-aware analytics directly within their workflows. This means that teams can troubleshoot issues and identify root causes much faster, all while maintaining compliance and addressing operational challenges in real-time.

Award Significance and Industry Impact

Andreas Eschbach, the founder and CEO of eschbach, expressed pride in receiving such recognition. The awards signify more than mere accolades; they serve as a validation of the company's commitment to pushing the boundaries of what software can achieve in manufacturing settings. Through these innovations, eschbach is demonstrating a critical capability needed in today’s fast-evolving pharmaceutical landscape, where the swift transformation of data into compliant, actionable decisions can significantly enhance operational efficiency and effectiveness.

The two awards earned were specifically for:
1. Innovation Award for Operational Intelligence: for advancements in real-time visualization and actionable insights.
2. Product Launches Award: recognizing the exceptional integration of the SAMI AI assistant into the Shiftconnector® platform.

Benefits of Operational Intelligence

The Shiftconnector® system provides tiered collaboration dashboards known as Tier Boards. These dashboards ensure that personnel at all levels—from frontline operators to upper management—have access to data that is relevant to their specific roles. This fosters improved communication, speeds up decision-making processes, and ensures that compliance and accountability are upheld across various shifts. This level of operational transparency is crucial for maintaining efficiency and reducing downtime, allowing teams to focus on the most pressing issues.

In a sector where accuracy and compliance are paramount, the tools developed by eschbach empower manufacturers to meet these challenges head-on. The platform integrates user input, blending structured data with unstructured data like operator logs and deviation records, to generate insights that are vital for effective management.

Future Aspirations

As eschbach looks ahead, the focus will be on continuing to innovate and improve the capabilities of the Shiftconnector® platform. The company's commitment to making AI a practical tool for pharmaceutical teams worldwide is underscored by the successful recognition at this year's awards. Further development of features that enhance real-time collaboration and benchmarking within manufacturing settings will be a priority.

With a firm foundation laid with the latest technologies and tools, eschbach reaffirms its dedication to pushing the envelope of operational excellence in the pharmaceutical industry.

About eschbach

Headquartered in Bad Säckingen, Germany, and with a North American base in Boston, MA, eschbach is a leading provider of enterprise software solutions tailored specifically for the pharmaceutical and other process industries. The Shiftconnector® software has been adopted by notable companies such as BASF, Bayer, and Roche, demonstrating its ability to unify operations seamlessly across complex manufacturing environments.

For more information or to learn about their products and services, visit eschbach.com.