How Infcurion's SaaS CompuR Transforms Task Management for ThinQ Healthcare

Introduction

Infcurion Inc., a leading provider of innovative SaaS solutions, has recently introduced their task management software, CompuR, to ThinQ Healthcare. This new implementation aims to streamline internal task requests and monitoring, significantly reducing the number of overdue tasks within the organization.

Background of Implementation

ThinQ Healthcare, headquartered in Minato, Tokyo, has experienced rapid expansion, which has correspondingly increased the internal task management burden. Before adopting CompuR, the company relied on Slack and Google Sheets for managing requests, posing challenges such as cumbersome manual reminders and difficulty in tracking requests across multiple channels. This chaotic approach led to frequent overlooked tasks, prompting the need for an efficient solution like CompuR.

Challenges Faced Prior to CompuR

- Individual follow-ups on pending tasks became heavily demanding for the reminder personnel, leading to psychological strain when reminding busy or unresponsive employees.
- The variety of channels through which requests were received made it difficult to ensure that all outstanding tasks were accounted for by those in charge of sending reminders.
- Over time, many requests could easily become buried in Slack, leaving employees unaware of pending obligations.

Reasons for Choosing CompuR

- The intuitive interface of CompuR allows users to operate without the need for manuals, which enhances user adoption rates.
- The clarity of request messages provides reciprocal benefits to employees receiving task assignments, making it easier to act on their obligations.
- The clear advantages of reduced reminder workload were immediately evident, motivating the decision to adopt CompuR.

Outcomes Post-Implementation

Since implementing CompuR, ThinQ Healthcare has transformed its approach to task management:

- The automation feature for reminders now operates almost entirely independently, eliminating the need for follow-ups and prompting from managers and peers.
- The number of overdue tasks has plummeted to just one-tenth of the previous number, showcasing the software's effectiveness.
- Employees receiving task requests also report less time spent deciphering complicated messages, leading to an overall reduction in work-related stress and improved efficiency.

Conclusion

In summary, CompuR addresses many of the challenges previously faced by ThinQ Healthcare by removing the psychological burdens associated with traditional task management. Rather than just being a tool for automation, CompuR provides a systematic way to alleviate mental stress and improve workplace productivity. The commitment shown by the team at ThinQ Healthcare in recognizing the value of CompuR further suggests that many other organizations may benefit from similar solutions.

Interview Insights

The implementation process was supported by key personnel, including Kenichi Nogami (CFO) and Kenji Sekine (Compliance Manager), both of whom have expressed optimism about the product's future developments.

For full case study details, visit: CompuR Case Studies.

CompuR's Key Features

1. Fully Automated Reminders

One-click requests streamline the process, while reminders are automatically timed based on deadlines, avoiding over-reminding. This ensures all tasks are adequately addressed without burdening employees with excessive prompts.

2. Dynamic Reminder System

If not completed by the deadline, reminders are escalated automatically among peers and supervisors, creating a compelling sense of accountability without additional stress on management.

3. Task Management Simplified

Requests are instantly converted into tasks and displayed in a user-friendly format, eliminating the need to sift through emails or chat logs, thereby facilitating quicker action from employees.

Compur's Accomplishments

In its six-month beta phase, CompuR has received over 400 inquiries from notable global manufacturers. ThinQ Healthcare, as a wholly-owned subsidiary of Speee, assures high security and reliability, further enhancing CompuR's appeal in larger organizations. Metrics indicate substantial cost reductions, with significant automation benefits observed in extensive teams.

Testimonials from Users

Customers like Hankyu Hanshin Properties have transitioned from inefficient task completion rates to over 90% efficiency, demonstrating CompuR’s capacity to revolutionize internal management processes. Companies such as Persol Cross Technology and others have also confirmed enhanced productivity and user satisfaction through adopting CompuR.