UPSIDER Embraces Cloud Mailroom to Solve Hybrid Work Challenges

The Adoption of Cloud Mailroom by UPSIDER

In recent times, the rise of hybrid work environments has led companies to seek innovative solutions for efficiently managing their mail and deliveries. One such notable example is UPSIDER, a Tokyo-based company dedicated to supporting corporate growth through financial services. They have recently adopted a cloud-based mail management system known as the Cloud Mailroom, provided by Todoker, to tackle the challenges posed by remote working conditions.

Background and Objectives of Cloud Mailroom Integration

UPSIDER has positioned itself with the mission of developing a global financial platform to support challengers in the corporate sector. By offering corporate credit cards and deferred payment services, they aim to bolster company growth from a financial perspective.

With a hybrid work model in place, UPSIDER previously relied on an external service to handle their postal management. However, this approach was fraught with complications:

- Long Wait Times for Mail Delivery: Mail forwarding could take up to two weeks, leading to potential delays in business operations.
- Increased Workload due to Paper Management: The previous mail management system charged for PDF conversions, requiring employees to physically check mail upon returning to the office.

To combat these issues, UPSIDER opted to implement the Cloud Mailroom solution.

Effects of Implementation

1. Reduction in Mail Collection Lead Time by 50%

With the Cloud Mailroom, the time required for mail forwarding has drastically decreased. What was once a 1-2 week process is now reduced to between just 4 days and 1 week. This significant cut in lead time allows for quicker responses to essential documents needed for audits or contractual matters, thereby facilitating smoother communication with clients. Furthermore, the frequency of mail checks by sales members has diminished, resulting in reduced operational burdens.

2. Cost Savings and Operational Optimization for PDF Management

The Cloud Mailroom allows for the PDF conversion of items without additional costs within the service plan. This feature permits employees to verify their mail even while working remotely, eliminating the need to handle mail on-site. Consequently, this relieves team members from additional work hours spent checking physical mail, streamlining workflows overall. Moreover, the ability to consult support personnel about daily operations presents a flexible opportunity for continuous optimization of their processes as work styles evolve.

3. Enhanced Security Management for Mail Handling

Given the sensitive nature of various documents managed by UPSIDER, security remains a top priority. Cloud Mailroom safeguards access to uploaded mail contents without imposing extra monthly costs, a condition previously required in former services. This inclusivity enables UPSIDER to maintain a high level of security without the financial burden, improving their operational adaptability.

Conclusion: The Future of UPSIDER's Hybrid Work Style

UPSIDER’s strategic adoption of the Cloud Mailroom signifies a considerable advancement in embracing a hybrid work style, enabling them to enhance efficiency and security in mail management. The collaboration with Todoker is not merely about technology; it's about reshaping how businesses can operate within the new normal of flexible work arrangements.

To learn more about UPSIDER’s innovative strategies in hybrid working, visit Todoker’s case study page.

About UPSIDER

- Name: UPSIDER Inc.
- Headquarters: Roppongi 7-15-7, Minato-ku, Tokyo
- Established: May 2018
- Leadership: Tohru Miyagi & Tomoki Mizuno
- Website: UPSIDER Corporate

About Todoker

Todoker is dedicated to connecting people with things, facilitating the digitization of information related to physical items. Through their cloud applications like Todoker, they aim to promote flexible work styles and efficient office operations, particularly important in the new working landscape shaped by hybrid and remote working models.