Plutus: A New Dawn for the Insurance Industry
On July 29, 2025, a notable group of former leaders from ServiceNow unveiled a groundbreaking new company called Plutus. This innovative start-up aims to reshape the insurance sector by delivering targeted Agentic AI solutions tailored specifically for insurance carriers and brokers. The launch comes with the exciting announcement of pre-seed funding received from Moneta Ventures, highlighting significant confidence from investors in Plutus's ambitious vision to revolutionize the way insurance companies operate using ServiceNow's robust platform.
The founding team of Plutus is comprised of three distinguished professionals: Kara (Donato) Anderson, the COO, Chirag Jindal, the CEO, and Abhishek Bajpai, the CTO. Each brings a wealth of experience and knowledge from their previous roles, especially their time at ServiceNow, where they engaged directly with insurance industry leaders from across the globe.
Chirag Jindal emphasized the crucial need for purpose-built solutions, stating,
"In my role as a Product and GTM leader at ServiceNow, I recognized that the market demands packaged solutions that not only accelerate the time to value but are also delivered by experienced professionals capable of meeting those needs." This reflects a growing awareness in the industry that companies are increasingly overwhelmed by the vast array of AI technologies available, often referred to as 'AI noise.' To combat this, Plutus has devised a unique methodology that promotes the incremental adoption of AI technologies, leveraging their extensive backgrounds in transformation and change management.
Moneta Ventures, represented by its Founder and Managing Partner, Lokesh Sikaria, also voiced strong support.
"We believe the ServiceNow platform is rapidly expanding and holds immense untapped potential," Sikaria stated. He highlighted that the founding team possesses the necessary traits to not just succeed but to excel within the ServiceNow ecosystem, with a focused strategy for industry-specific innovation.
A significant part of Plutus's mission is to align itself with the overall vision of ServiceNow as it aspires to be a leader in customer relationship management (CRM). Plutus intends to take this a step further by guiding insurance carriers and brokers on how to effectively harness new innovations throughout the ServiceNow platform. The three main goals envisioned by Plutus include:
- - Becoming the preferred partner for carriers and brokers looking to modernize their operations on the ServiceNow platform.
- - Developing intelligent, AI-native digital agents that facilitate smoother claims processes and servicing journeys throughout the insurance value chain.
- - Delivering pre-configured solutions that are applicable across various segments of the insurance industry, including Personal and Commercial lines, as well as brokers.
With offices strategically located in Chicago, London, and Bengaluru, Plutus is poised to make its mark on the industry, equipped with committed enterprise contracts. The company is embarking on an ambitious journey to redefine how insurance carriers, agents, brokers, third party administrators (TPAs), and others unlock value—transforming their operations through the innovative capabilities of the ServiceNow platform.
In conclusion, as Plutus enters the market, the buzz and excitement surrounding its launch are palpable. The insurance industry stands on the brink of significant transformation, and with the capable hands at the helm of Plutus, stakeholders in this sector are sure to experience noteworthy advancements in their operations and customer engagement strategies. The future of insurance modernization appears bright, and Plutus is at the forefront of this revolution.