#United States #Chattanooga #Jesse Cox #Access Garage Door

Access Garage Door & More: From Hometown Roots to National Presence

Over the past 21 years, Access Garage Door & More has been a reliable name in Chattanooga, offering top-notch garage door services to local homes and businesses. What many might not realize is that this beloved local company has evolved into a national franchise, expanding its services while retaining its deep-rooted connection to its hometown. This month, Access Garage Door & More was honored as the Best Of The Best in Garage Door Sales and Services for the second consecutive year, showcasing its commitment to excellence.

A Local Favorite

On September 17, the Access team attended the prestigious Best Of The Best Chattanooga event organized by the Chattanooga Times Free Press. The event encouraged attendees to embrace a black, white, and red color scheme—a fitting tribute to Access’s brand colors. This recognition speaks volumes about the company's reputation in its local market, which they've cultivated over more than two decades.

From Humble Beginnings

Founded over two decades ago in a small apartment near Chickamauga Dam, Access Garage Door & More has today grown to nearly 30 locations nationwide. Despite this national footprint, its original Chattanooga location remains both the company's flagship and its National Headquarters. This operation alone employs around 20 team members, servicing over 80 properties every week and boasting an impressive 4.9-star average rating based on over 2,200 customer reviews. The areas served include not only greater Chattanooga but also parts of North Georgia, such as Hixson, Soddy-Daisy, Signal Mountain, and Lookout Mountain.

Founder and CEO Jesse Cox expressed that receiving such recognition from the community holds a unique significance. “Seeing something that started here in Chattanooga emerge as a national brand while still earning the community's trust is incredibly fulfilling. Chattanooga didn’t just allow Access to thrive; the people here have been our clients, our supporters, and a driving force in our evolution,” he shared.

Training and Expertise

What many may not realize is that Access not only serves the local community but also provides technical training and resources for its franchise system nationwide. Through its Access Rise Up Trade Program, technicians receive comprehensive training, ensuring they maintain high standards. Many of the local team members have also earned their certifications from the Institute of Door Dealer Education & Accreditation (IDEA).

As the national headquarters, Chattanooga serves as a training ground for franchise systems across the United States, helping future technicians develop the necessary skills in various markets. “It’s often surprising for local customers to learn that the technician who arrives at their home may also be a trainer,” Cox added. This collaborative approach ensures that expertise flows freely between local and national operations, allowing for constant improvement and innovation.

Extensive Range of Services

Access Garage Door & More specializes in a wide variety of services, including residential and commercial garage door sales, installation, repair, and even the installation of garage door openers. Its strong relationships with manufacturers like Clopay, Amarr, Genie, and LiftMaster only enhance its ability to meet customer needs across various brands and systems.

Recently, the company's name change—to Access Garage Door & More—reflects its wider array of offerings beyond traditional garage door services. The introduction of overhead storage systems and motorized rolling screens adds further depth to its service portfolio.

Community Connection

The award from Best of Chattanooga is especially meaningful for the Access team, as it relies on community-driven votes rather than qualifying through standard means or purchases. “This award truly belongs to our entire team, but most importantly, it came from our community,” remarked Cox.

This recognition highlights the trust and support from those in the community and even draws attention from individuals who may not have used Access's services but recognize their reputation.

Cox remains optimistic about Access’s future, stating, “I hope that Chattanooga takes pride in the growth of Access. This community nurtured a young entrepreneur's dream and provided the opportunity to create a company rooted in customer service and quality. No matter how far we expand, our roots will always remain here.”

Conclusion

Access Garage Door & More stands as a testament to what a strong community backing can do for a local business. As the company grows nationally, it retains the values that allowed it to flourish from its humble beginnings in Chattanooga. When quality garage door services are needed, the solution is clear: CALL ACCESS!