SOMPO Holdings Implementing CBASE 360°
SOMPO Holdings, the holding company of the SOMPO Group, which includes Sompo Japan Insurance, has recently adopted the 360-degree feedback system called "CBASE 360°". This initiative is part of their commitment to purpose-driven management and organizational development. The implementation was carried out in collaboration with CBASE, which provides HR survey cloud services focused on fostering feedback and dialogue.
The decision to adopt the CBASE 360° system stems from SOMPO Holdings' objective to transition away from traditional management styles that had been in place for many years. Launched in 2021, their purpose-driven management requires a shift in how leadership is perceived within the organization. According to Mr. Nishihara from the HR department, it was essential to give managers opportunities to gain insights into their management styles in a rapidly changing environment. By providing a chance for managers to reflect on their characteristics and tendencies, it is expected that their behavior will improve, ultimately transforming the organizational culture.
Background and Expected Outcomes of CBASE 360°
The CBASE 360° system enables managers to understand the evolving expectations associated with their roles. By identifying areas that require development, managers can take actionable steps to improve their management practices. This approach not only benefits the individuals involved but also plays a significant role in fostering a healthier organizational climate. The feedback provided can lead to meaningful changes in how teams operate and collaborate.
Furthermore, the process is supported by CBASE consultants, who assist in interpreting feedback forms through sessions called "Feedback Workshops." During these workshops, managers from various departments can share their concerns and challenges, thereby realizing that many of them are facing similar issues. This collaborative environment encourages a deeper understanding and acceptance of the feedback received, reinforcing the importance of shared experiences in professional development.
In addition to sharing insights gathered from the feedback, the interview delves into considerations that enterprises must keep in mind when contemplating the implementation of such a system for the first time. SOMPO Holdings reflects on the challenges ahead and emphasizes the importance of utilizing CBASE 360° as a tool for continuous organizational improvement.
For those interested in reading the full interview, an extensive case study page is available here:
SOMPO Case Study.
As CBASE continues to enhance the effectiveness of teams in various organizations, SOMPO Holdings aims to further develop their feedback-driven culture with the support of the CBASE 360° platform.
About CBASE 360°
CBASE 360° is a cloud-based feedback system recognized for its high implementation success rate in the industry, boasting a repeat client rate of 95% and an annual user base exceeding 800,000 people. The effectiveness of the 360-degree feedback mechanism lies in its ability to provide meaningful insights through feedback from colleagues, fostering personal growth and development within organizations. As more companies turn to this method, the CBASE 360° system will continue to serve as a valuable resource for organizations looking to improve their human resource strategies and foster a dynamic and adaptive work environment.
To explore more about the CBASE 360° series, please visit:
CBASE 360° Series.