LoanWorks, Inc. Becomes First Mortgage Broker to Integrate AngelAi

LoanWorks, Inc. and AngelAi: A Revolutionary Partnership in Mortgage Lending

On January 28, 2026, LoanWorks, Inc. announced a groundbreaking achievement in the mortgage industry: it has become the first mortgage broker to seamlessly integrate AngelAi into its core operational platform. This integration is not merely an addition of a technology but an embedding of AngelAi within the foundational workflow of LoanWorks, resulting in profound implications for efficiency and customer experience in the lending process.

What Does Full Integration Mean?

LoanWorks' approach to integration signifies that AngelAi is now deeply embedded in the entire mortgage operation ecosystem, influencing critical functions such as sales, fulfillment, communication, and compliance. Unlike earlier iterations where AI served as an isolated tool, AngelAi's fusion into the operational workflows of LoanWorks establishes it as a core component. This shift represents a pivotal transition from using AI as an auxiliary tool to treating it as integral infrastructure that propels business efficacy forward.

Troy Kennedy, CEO of LoanWorks, elaborated on this vision, stating, "This strategic integration marks a fundamental shift in how a mortgage brokerage operates. By embedding AngelAi directly into our workflows, we eliminate friction from the loan process, allowing our Loan Officers to focus on what truly matters: guiding borrowers and delivering better outcomes."

Strengthening Effectiveness and Reducing Expenses

The enhancement brought about by this integration is not limited to improved operations; it strengthens predictability and reduces overhead costs throughout the loan origination process. LoanWorks has managed to achieve early profitability and rapid growth, positioning itself as the second-largest broker by purchase volume for Sun West in its first operational year. This new model equips LoanWorks to scale further while still prioritizing service quality, accountable lending, and reliance on human expertise as both market demands and regulatory landscapes evolve.

By pairing AI capabilities with seasoned mortgage professionals, LoanWorks enhances the efficiency of its Loan Officers, who now have access to industry-leading resources without the typical complexity associated with legacy systems. The emphasis is on providing a superior user experience that fuels both efficiency and effectiveness. This melding of human insight with artificial intelligence helps mold a more productive lending environment, driving up quality outcomes for borrowers.

The Role of AngelAi

From the perspective of AngelAi, this collaboration underscores its function as a foundational technology in mortgage operations, rather than just another isolated software solution. As AngelAi operates within the brokerage's workflows, it demonstrates the potential of AI to transform operational processes and deliver efficiencies, thereby supporting compliance and transparency in real-time.

Pavan Agarwal, Founder and CEO of AngelAi, noted, "True innovation in mortgage lending happens when technology is built into the fabric of a company, rather than being an overlay. Troy Kennedy’s vision of integrating AI at the core of operational workflows is groundbreaking and sets the stage for improved productivity and enhanced consumer trust."

Implications for the Mortgage Industry

This pioneering integration augurs a significant paradigm shift within the mortgage sector, moving away from generic AI applications that have characterized the industry up to this point. Instead, it envisions an ecosystem where AI serves as a backbone, supporting scalability, consistency, and enhanced compliance across all lending processes.

The future landscape will allow Loan Officers to devote more of their energies to advisory roles and relationship-building rather than getting bogged down by administrative tasks. This innovation aligns with the growing demands from borrowers who expect more personalized and immediate service.

As outlined by industry expert David Lykken, the integration of AI into brokerage operations is set to become a competitive advantage. Mortgage firms that embrace this evolution will not only attract the best talent but also better adapt to the increasingly complex regulatory environment and consumer expectations.

Conclusion

In conclusion, LoanWorks, Inc.'s decision to integrate AngelAi within its core systems marks a transformational moment in the mortgage industry. This partnership not only streamlines operations but also empowers Loan Officers to perform at their best, delivering exceptional customer experiences. As both companies navigate the evolving landscape, they are poised to redefine how mortgages are originated and fulfilled, setting benchmarks for efficiency and trust in the financial services sector.