Thought Industries Dominates Customer Training Sector for Third Year Running

Thought Industries Triumphs in Customer Training Awards

For the third year in a row, Thought Industries has been awarded the top spot for customer training by the prestigious Craig Weiss Group. This Boston-based company is at the forefront of online learning technologies aimed at enhancing customer, partner, and professional training experiences.

In 2024, Thought Industries stood out among over 650 competitors globally, not only securing the #1 position for customer training solutions but also achieving a commendable #4 rank in the overall category of global learning systems. Craig Weiss, CEO and lead analyst of the Craig Weiss Group, expressed high praise for the company, stating, "When it comes to UI/UX, Thought Industries is luxury at its finest."

Key Factors for Recognition

The firm’s latest accolades stem from several key offerings and features that highlight its value within the market:

1. Exceptional User Experience: The platform boasts an intuitive user interface important for both learners and administrators alike. The ease of accessing crucial training features such as Instructor-led and Virtual Instructor-led Training were noted as standout elements.

2. Immediate Insights: The utilization of dashboards facilitates quick access to necessary data for all stakeholders, whether they are learners, business leaders, or financial overseers.

3. Data-Driven Strategies: Enhanced business intelligence and analytics allow organizations to see the relationship between training efforts and overall success metrics.

4. Comprehensive Onboarding: Attention to onboarding processes ensures that all stakeholders, including those outside of the training department, are prepared to participate effectively.

5. Dedicated Support: Each Thought Industries client is supported by a dedicated project manager and implementation consultant, with complimentary training sessions for new features, ensuring clients can maximize the utility of the platform.

Statements from Leadership

Craig Weiss commented on Thought Industries’ success by stating, "This is 2024's #1 learning platform, and once again, it's the top system for customer training as well. Coupled with its industry-leading UI/UX and onboarding experience, its all-in-one eCommerce capabilities and customizable features position Thought Industries firmly at the top."

Thought Industries’ CEO, Robin Wadsworth, echoed this excitement, emphasizing their commitment to innovation and their goal to enhance the value of training platforms across diverse segments such as customer, partner, employee, and professional training in the upcoming year.

About the Craig Weiss Group

The Craig Weiss Group is an established entity in the e-learning industry, providing analytical insights and advisory services to both buyers and sellers. Founded by Craig Weiss, a recognized thought leader in learning technologies, this organization aims to guide users through the complexities of various learning systems, underscoring its global influence and reach through speaking engagements and its well-regarded blog, "E-Learning 24/7."

About Thought Industries

Founded in 2013, Thought Industries is dedicated to transforming the business of learning through its advanced enterprise learning platform. Its mission centers on providing modern, intuitive, and engaging learning experiences, which has positioned Thought Industries as a leader in customer training solutions. The company, headquartered in Boston, has a growing presence in both North America and Europe, and continues to innovate in the realm of e-learning technologies. For further details, visit Thought Industries.