Create Link Enhances Contract Management with Contract One Service

Create Link, a commercial developer known for its large-scale retail projects like Ario and Gran Tree, has announced the implementation of "Contract One," a contract AX service provided by Sansan Co., Ltd. This move aims to improve the efficiency of their contract management by centralizing over 70,000 contracts related to commercial facility development and tenant leasing.

Background of the Implementation

As a member of the York Group, Create Link has extensive dealings with various tenants, holding and managing over 70,000 contracts, primarily related to lease agreements. Company representatives across various departments regularly refer to these contracts for specific business purposes. For instance, the leasing department needs to negotiate new contracts involving tenant attraction or replacement, while the sales department requires access to contract details for event management and tenant inquiries. The administration team oversees managing contract deadlines and internal reminders. Therefore, managing these contracts is a critical aspect of their business operations.

Previously, Create Link used a different system to handle contract management, which involved a folder management approach, making it difficult to access the same tenant's contracts across different facilities without checking multiple folders. This approach hindered efficient searching across contracts, as there were no direct data search functions, requiring staff to manually review contract contents, thus consuming significant time and resources. Additionally, key information required for daily operations needed to be recorded separately, resulting in extra administrative tasks for contract updates.

To address these issues and strengthen their contract management system, Create Link decided to adopt Contract One.

Expected Benefits

Improved Searchability of Contract Information

With Contract One, Create Link can manage all over 70,000 contracts as data, enabling searches based on various criteria such as tenant names, facility names, and contract clauses. This enhancement allows the leasing department to refer to other tenant contracts easily when attracting new tenants, while the sales department can quickly check contract conditions in line with event operations.

Increased Efficiency in Contract Management Tasks with Alert Functions

Given the numerous transactions with tenants, managing contract deadlines and reminders for updates used to take significant time. By utilizing the alert function of Contract One, which automatically notifies staff of impending deadlines, the company will reduce the workload associated with deadline management.

Streamlined Ledger Creation with AI Extraction Features

Previously, Create Link maintained separate ledgers for tenant names and facility names crucial for daily operations. Contract One includes an option for AI to automatically extract these management items from contracts, significantly reducing the workload of ledger creation and management while ensuring immediate access to accurate contract information.

Comments from Create Link's Project Team

Takao Ito and Yasuhira Miura from Create Link remarked on the importance of optimizing contract referencing tasks as part of their broader DX (Digital Transformation) initiatives. The implementation of Contract One facilitates rapid access to necessary contracts, enhancing security governance with detailed access controls for accounts. The user-friendly interface resulted in fewer post-implementation inquiries and a smoother operational start. They look forward to further integration within the company and anticipate smoother daily verification tasks for each employee.

About Contract One

Contract One is a contract AX service provided by Sansan Co., Ltd. It centralizes the management of all types of contracts, regardless of format, utilizing self-developed AI and operator adjustments for accurate data extraction and establishing relationships between contracts to create a user-friendly database that enhances visibility into transactions. This capability enables control over contractual terms, safeguarding corporate profits.

For more information, visit Contract One.

About Sansan Co., Ltd.

Founded with the mission to create innovation from connections, Sansan Co., Ltd. provides various AX services, including sales AX services "Sansan," a business card app "Eight," accounting AX service "Bill One," contract AX service "Contract One," and data quality management "Sansan Data Intelligence."

- Established: June 11, 2007
- Website: Sansan Corp
- Location: 1-1 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-6228
- Capital: 7,358 million yen (as of May 31, 2026)
- Business: Planning, development, and sales of AX services.