#Japan #Fukuchiyama #Bot Express #GovTech Express

Bot Express Showcase: Exploring Digital Transformation in Municipal Services

On October 7, 2025, Bot Express will hold an online seminar titled "Bot Express Showcase #37," focusing on the transformative power of digital solutions in municipal services. The theme, "Reducing Fiscal Burdens via DX: Consolidating Multiple Systems into a Smartphone City Hall," addresses vital issues faced by local governments. This event is designed for municipal employees to explore how integrated digital transformations can not only lead to cost reductions but also lighten the workload for staff while enhancing convenience for residents.

The Current Landscape of Municipal Digitalization

Despite advancements in municipal digital transformation (DX), various challenges have emerged. Local governments often face a proliferation of applications and systems. These issues manifest as increased maintenance costs annually and the burden on staff to learn multiple systems as personnel shift. For residents, the abundance of apps can feel overwhelming, which ironically decreases their utilization rates due to the inconvenience of registering for numerous services.

Against this backdrop, forward-thinking municipalities are adopting strategies to consolidate disparate systems into a unified platform. The GovTech Express system, a key focus at the showcase, allows municipalities to achieve significant improvements: streamlining costs, enhancing operational efficiency, and increasing resident convenience all at once.

Participant Municipality: Fukuchiyama City

Representatives from Fukuchiyama City, Kyoto Prefecture, will share their experiences and plans regarding the implementation of GovTech Express. Although they are in the early stages of adopting this platform, many departments within the city have already attended various seminars focusing on the Smart City Hall concept, indicating a strong interest across multiple sectors including urban planning, public facility management, education, and disaster management.

The upcoming showcase will provide valuable insights into how Fukuchiyama plans to transition from multiple standalone systems to a streamlined unified platform. Participants can expect to learn about the anticipated benefits, including reduced operational costs and improved efficiency metrics.

What to Expect in the Seminar

• - Event Name: Bot Express Showcase #37
• - Date and Time: October 7, 2025, from 3 PM to 4 PM
• - Format: Online (Attendees will receive a viewing URL after registration)
• - Audience: Local government employees
• - Program Highlights:

1. Introduction to GovTech Express with real-world case studies from Bot Express (Presenter: Aki Nishide)
2. Opportunities and strategies shared by Fukuchiyama's Public Relations Department (Presenter: Gaku Sugimura)
3. Q&A session for open discussion

This seminar is particularly beneficial for mayors, finance departments, and departments responsible for project planning and implementation. It seeks to facilitate dialogue on optimizing overall municipal operations and improving public satisfaction with services.

How to Register

Registration is simple and can be done through various channels:

• - LINE Official Account: Registration Link
• - Web Form Registration: Web Form
• - Email Registration: [email protected] (Include your municipality, department, name, and contact information)
• - FAX Registration: 050-3852-4529 (Use the provided fax template)
• - Phone Registration: 050-1791-9464

Speaker Information

Gaku Sugimura, Fukuchiyama City's Public Relations Department

Gaku joined Fukuchiyama City in 2018 and has had a diverse career in various departments. He is currently responsible for the renewal of the city’s official LINE account, focusing on enhancing user experience for both residents and staff.

Aki Nishide, Bot Express Executive Officer

With over two decades of municipal experience, Aki leverages her deep understanding of local government dynamics to drive innovative solutions for better municipal services.

Key Features of GovTech Express

• - User-Friendly Interface: Designed to be intuitive, allowing residents to interact easily without cumbersome registration processes.
• - Flat Rate Pricing: Simplifies budgeting for municipalities with a proactive approach to rapid service deployment.
• - Cross-Municipality Learning: Features developed by over 340 municipalities are shareable, facilitating innovation and reducing redundancy.
• - Compatibility: Can work alongside existing systems, extending the usability of current municipal applications.

Bot Express aims to reshape the relationship between local governments and their constituents, enhancing overall satisfaction with public services. Through the promotion of GovTech, we envision an efficient and accessible future for all municipal services. Join us at the Bot Express Showcase and be part of the transformation!