#Japan #Tokyo #Five Group #GPTW #Enjoyment

Five Group Recognized as Great Place to Work in Japan

In August 2025, Five Group, a renowned dining company based in Musashino, Tokyo, was honored with the title of "Great Place to Work" by the Great Place to Work® Institute Japan (GPTW). This acknowledgment marks the fourth consecutive year that Five Group has achieved this prestigious certification, solidifying its commitment to fostering a positive work environment.

Elevating Employee Satisfaction

The GPTW certification is awarded based on employee surveys that evaluate various aspects of workplace life, including the efficacy of company policies and the overall satisfaction of workers. Five Group's dedication to creating a lively and engaging workplace was clearly reflected in employee feedback. The company’s philosophy of building a world connected by enjoyment underpins its strategic decisions. They aim to contribute to society by cultivating a sense of enjoyment through food and communication.

Valuing Employee Interaction

One of the central tenets of Five Group's employee engagement strategy is the belief that every worker's job carries special significance. To underline this, the company employs a unique human resource evaluation system referred to as "SUP (Step Up)," which focuses on valuing interpersonal interactions. This system provides monthly meetings where team members are encouraged to reflect on the intrinsic meaning of their roles beyond mere operational tasks and numerical performance. The opportunity for evaluation and recognition promotes a sense of satisfaction and meaningfulness among employees, greatly enhancing overall morale.

Commitment to Community

Since 2020, Five Group has actively engaged in community contributions, establishing charity menus across all their outlets. These initiatives support local children's dining services and involve the company in various social support activities. The effectiveness and outreach of these programs are documented in monthly internal reports, allowing employees, including part-time staff, to participate in community service initiatives voluntarily. Such engagement not only bolsters community support but also fosters a sense of pride and purpose among the workforce in contributing to societal well-being.

High Customer Satisfaction

To maintain a customer-first perspective, Five Group has implemented a unique performance metric known as the "Wanna Come Back KPI," measuring customers’ desire to revisit their establishments. By translating customers’ sentiment into quantifiable data across brands, the company shares these insights weekly with the entire staff, including part-timers. This approach emphasizes the importance of customer feedback and allows every employee to recognize the impact and value of their contributions.

Further Details on GPTW Certification

The Great Place to Work® Institute, operating in approximately 150 countries, officially designates a workplace as a 'Great Place to Work' based on employee survey data and the quality of the workplace culture. GPTW has a long-standing reputation, especially in the United States, where the FORTUNE ranking has set a precedent for identifying top-tier companies.

In Japan, the Great Place to Work® Institute has been operational under a licensed model since it was established, actively promoting workplace excellence and recognition based on employee-driven feedback.

Company Overview

Founded on June 30, 2003, Five Group is based in Kichijoji, Musashino City, Tokyo. The company, led by President Kenji Sakamoto, boasts a workforce of 2,346 employees, including 456 full-time staff and 1,890 part-time workers. Five Group has scored multiple accolades, including being ranked first in the dining industry by GPTW and maintaining recognition as a "Health Management Excellent Corporation" for seven consecutive years.

For those wanting to learn more about Five Group, please visit their official website or check out their open company reports. Connect with them on Twitter, Instagram, and YouTube for further insights into their community initiatives and company culture.