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Tips from American Water for Managing Your Customer Account

American Water, the largest regulated water and wastewater utility firm in the United States, offers vital information for customers to keep track of their accounts and remain updated about service conditions. As winter approaches, staying informed is crucial, especially if emergencies or unexpected issues arise. Here are some recommendations for customers:

1. Sign Up for Notifications

One effective way to stay in the loop regarding any service interruptions is to keep your contact details updated and register to receive notifications.

• - Account Holders: Customers can receive emergency alerts via phone calls, texts, or emails by using the MyWater platform. Make sure to log in and update your information to ensure you can be contacted in case of urgent situations.
• - Non-Account Holders: Even if you are not a direct customer but live, work, or spend time in an area served by American Water, you can still stay informed. Sign up for CodeRED notifications specific to water-related alerts. You can easily do this by texting