#USA #Scottsdale #Shea Homes #Trilogy #Active Adult

Shea Homes' Trilogy® Brand Sets New Standard in Trust

In a remarkable achievement, Shea Homes' Trilogy brand has been recognized for an incredible thirteenth consecutive year as America’s Most Trusted® Active Adult Resort Builder, according to the latest report by independent market research firm Lifestory Research. The rigorous study involved feedback from 19,781 active adult consumers aged 55 and older, showcasing the profound trust and satisfaction these individuals have in the Trilogy communities across the nation.

The 2025 Lifestory Research America's Most Trusted® Study revealed that Trilogy scored an impressive Net Trust Quotient of 108.2. This outstanding figure confirms the brand's position as an industry leader in providing vibrant and responsive living environments tailored for active adults.

A Commitment to Customer Satisfaction

Jeff McQueen, President of Shea Homes Active Lifestyle Communities, expressed his appreciation for this honor, emphasizing that trust is not something the company takes lightly. “I’m incredibly honored that Trilogy continues to earn this honor year after year,” McQueen stated. He elaborated on how the Trilogy team interacts thoughtfully and empathetically with those seeking a community for their next life phase.

He highlighted, “Processes are important, but it’s the thoughtful approach of each of our people that matters most.” Whether a new customer reaches out online, via phone, or in person, the Trilogy community is dedicated to delivering a supportive and informative experience. This level of commitment to personalized service is what sets Trilogy apart from its competitors.

The Most Trusted® Study Explained

The America's Most Trusted® brands are determined through an annual study wherein consumers anonymously weigh in on the trust they have in brands relevant to their searches for specific products. This methodology not only assesses the quality of construction and community services but also delves deeper into customer relationships, ensuring that their insights reflect real-world experiences.

A Legacy of Engaged Living

Since the foundation of Trilogy by Shea Homes in 1999, the brand has expanded extensively. Currently, it boasts a collection of 55+ resort lifestyle communities across several states, including Arizona, California, Florida, Idaho, Nevada, North Carolina, Virginia, and Washington. Each Trilogy community is meticulously designed to embrace its surroundings while offering homebuyers a plethora of engaging activities and amenities that enhance their lifestyles.

Trilogy’s communities are not just places to live; they are designed to nurture enriched lifestyles, offering outdoor adventures, wellness opportunities, and vibrant social connections. Activities such as culinary classes, fitness studios, day spas, and hiking trails are just some attractions that residents can enjoy. Moreover, the communities are led by a hospitality-trained staff that ensures residents experience a resort-style living environment.

Conclusion

The acknowledgment of Trilogy as the Most Trusted® Active Adult Resort Builder underscores the brand's unwavering dedication to quality, service, and community. As Shea Homes continues to fulfill the needs of an ever-growing population of active adults looking for enriching experiences, the legacy of trust and commitment set by Trilogy promises to endure. It's indeed a remarkable testament to the enduring relationships cultivated through honest communication and exceptional service, making a real difference in people's lives. For more information about Trilogy communities and their unique offerings, prospective homebuyers can visit Sheahomes.com/Trilogy.