#USA #Boston #AI Insurance #Indico Data #Agentic Decisioning

Indico Data's Record Growth in the Insurance Industry

Indico Data, recognized as the leading force behind the Agentic Decisioning Platform tailored for commercial and specialty insurance, has recently made headlines with its impressive financial results. In the first half of 2025, the company achieved record annual recurring revenue (ARR) and a remarkable 60% year-over-year growth rate in new customer acquisitions. Such milestones highlight the market's growing demand for artificial intelligence-driven solutions capable of facilitating faster, more precise underwriting and claims processes while preserving necessary compliance and oversight.

As the global insurance landscape encounters unprecedented challenges—such as soaring submission volumes, constrained underwriting resources, and rising operational expenses—Indico Data is stepping forward to meet these demands head-on. During this first six-month period, the company successfully broadened its customer base, signing on several notable carriers across North America and the UK. Not only did these new partnerships enhance their clientele, but existing clients also expanded their usage beyond initial deployments into additional facets of policy and claims handling.

Key to this success were notable product advancements, including the introduction of the industry's first Agentic Decisioning Platform—designed specifically for insurance. This platform features out-of-the-box ingestion and data enrichment tools, as well as having achieved Guidewire ClaimsCenter certification, facilitating seamless integration with one of the industry's leading core systems.

Gartner’s recognition of Indico further corroborates its leadership position, as the company features prominently in two significant 2025 Hype Cycle reports: the Hype Cycle for PC Insurance in the Digital Underwriting category and the Hype Cycle for Artificial Intelligence within the Composite AI sector.

As insurance companies continue to navigate through a persistently hard market, economic fluctuations, and a notable shortage of experienced underwriting personnel, the need for enhanced operational efficiency becomes critical. Indico’s platform directly addresses these issues by enabling clients to reduce manual intake work by as much as 100% in high-confidence scenarios, reduce the quote-to-bind process from weeks to mere days, and boost underwriter productivity by automating time-consuming administrative tasks.

CEO Tom Wilde emphasized this paradigm shift, stating, "Insurers are no longer experimenting with AI—they're operationalizing it on a grand scale. Our remarkable growth and expansion in the first half of 2025 underscore that Indico has fundamentally positioned itself as essential decision-making infrastructure for top carriers globally. This launch of our Agentic Decisioning Platform signifies a transformative chapter in insurance, embedding speed, accuracy, and auditability into each decision made."

Looking ahead, Indico Data aims to deepen its platform’s capabilities throughout policy servicing and claims operations by launching additional agentic features poised for deployment in the second half of 2025. Furthermore, the company plans to expand its library of pre-built workflows, further enhancing operational efficiency.

About Indico Data

Indico Data is dedicated to converting chaotic submissions into reliable decisions. Our Agentic Decisioning Platform is engineered for underwriting and claims functions, leveraging Generative and Agentic AI to process and augment complex submissions and claims swiftly and accurately. By accelerating the triage process, eliminating manual workflows, and promptly surfacing critical risks, Indico sets a new standard where legacy systems fall short. Our mission is to ensure rapid, precise, and transparent decision-making at every juncture. Discover more at www.indicodata.ai.